The Chief Operating Officer (COO) reports directly to the Chief Executive Officer (CEO) of the Airport and is responsible for managing the daily operations including airport operations and maintenance, operational and facility asset management and planning, and security and safety. The COO is responsible for developing and implementing strategies across the organization and must be a strong and effective leader, able to adapt to a continually evolving environment and thrive in an autonomous deadline-oriented workplace.
This position requires a leader who will determine priorities, set operational objectives, and implement plans effectively. The COO must have demonstrated the ability to manage conflict, build consensus, and facilitate problem solving and collaboration among various stakeholders, both internal and external. Additionally, the COO must be capable of exercising considerable independent judgment, initiative, and discretion in determining the optimal strategy for resource utilization and providing support to all users of PHL.
The COO must have a proven track record in areas which include operations, airport facility development and rehabilitation projects, and asset management. The COO is responsible for establishing safe, secure, reliable, cost effective and efficient operation of the airport with the highest levels of customer service; maintaining state of good repair for the Airport facilities; and working with the CEO in developing and maintaining strong liaisons with key constituent groups to ensure that the Airport’s interests are coordinated with all relevant stakeholders.
The COOs direct reports include Vice President of Facilities Maintenance and Vice President of Operations and Security, and other direct reports as assigned by the CEO including consultants. The COO may be designated to act for the Airport CEO when the CEO is out of the office
Primary Responsibilities:
Works alongside the Chief Executive Officer (CEO) to further refine the mission, goals, and priorities of the Airport and the City of Philadelphia.
Ensures that the two airports within the PHL Airport system, Philadelphia International Airport (PHL) and Northeast Philadelphia Airport (PNE), operate safely and efficiently, complying with all federal, state, and local regulations, policies, and contractual obligations while applying modern best practices in airport management.
Responsibilities, continued on apply online link
Education and Experience:
Bachelor’s degree from an accredited college or university in Aviation Management, Finance, Business Administration, Public Administration, or a closely related field. Master’s degree preferred.
10 years of Airport or aviation industry experience, at least 5 of which are as a senior leader at a US airport with significant air carrier service, with considerable management experience and understanding of legal and financial issues related to security, maintenance, and operation of airport facilities; experience with managing extreme weather situations preferred.
Knowledge and Skills:
Demonstrated track record of delivering and managing safe, secure, efficient airport management and operations.
Experience developing and executing multi-million dollar operating budgets and identifying opportunities for improved efficiencies and cost savings.
Thorough knowledge of federal, state and local laws and regulations pertaining to the operation of an airport.
Sound knowledge of applicable operations, development, and related technical specialties.
Strong problem-solving, oral, and written communication skills are required.
Must possess a positive attitude, be customer focused, and be able to lead in a complex, diverse, and dynamic team environment.
Must be a seasoned and effective communicator in both oral and written forms.
Significant experience managing a large staff through subordinate managers, including unionized work forces.
Knowledgeable about asset management and work order systems.
Knowledgeable about airline and other aviation industry operations, practices and business models.
Residency:
New hires must establish and maintain residency in the City of Philadelphia within 6 months of appointment and for the duration of employment in this position.
Security Requirement:
Must pass and maintain SIDA (Security Identification Display Area) and AOA (Airfield Operations Area) clearance at the time of appointment and during tenure of employment.
Other Requirements:
Must have valid PA Driver’s License during appointment.
Accreditation issued by the American Association of Airport Executives (AAAE) is ideal.