Ngierot Edward-Smith

As a Pilot-in-Command on the Gulfstream GIV at Prime Jet, I'm proud to join a team where safety, quality, and professionalism are core to every operation. This role emphasizes strong crew coordination, exceptional customer service, and a shared responsibility in upholding the highest standards in flight operations. Teamwork is essential-from supporting the crew to maintaining regulatory compliance and contributing to a proactive safety culture.

Served as a First Officer on the E175, based in Portland, OR, collaborated with the captain and inflight crew to ensure flights were operated safely, efficiently, and in compliance with standard operating procedures. Demonstrated strong leadership qualities and excellent customer service by modeling integrity and character, fostering a collaborative team environment with gate agents, ramp agents, inflight crew, and aircraft cleaners, and encouraging problem-solving for everyday challenges. Consistently strived to achieve outstanding results and on-time performance while enhancing the overall passenger experience.

Served as Captain on the Cessna 208 Grand Caravan as a roaming company support pilot supporting FedEx Air service, traveled across various company bases to address operational needs, including covering vacation and staffing shortages, supporting training requirements, and responding to sick calls. Collaborated closely with the FedEx ground loading crew to ensure the aircraft was properly loaded within the center of gravity envelope, maintaining performance and safety standards. Additionally, I served as Assistant Program Gatekeeper for the company's internal FOQA program, analyzing flight data and flight deviation occurrences by interviewing pilots, reviewing ATC recordings, and utilizing aircraft data and video footage to identify root causes. Compiling the findings into comprehensive monthly reports for system chief pilots on the 135 and 121 fleet. Providing actionable recommendations to mitigate risks and improve pilot training.

Conducted flight and ground instruction, maintained student training records in accordance with FAA regulations and Galvin Flying FTC policies. Ensured training standards were upheld to ensure student progress. Demonstrated flexibility and adaptability in a fast-paced environment, quickly adjusting to changing client priorities. Exhibited extreme attention to detail and a proactive approach, consistently finding innovative ways to improve efficiency and support the organization.

Maintained constant communication with Horizon Air Pilot Development Program prospective candidates and cadets as they worked toward meeting ATP or R-ATP requirements. Made recommendations to improve talent pipelines and pathways, supported outreach events to represent Alaska Air Group (AAG), and built strong relationships with business leaders to help advance AAG's goals. Oversaw a team of recruitment coordinators and recruiters, successfully executing Horizon Air events with over 500 candidates. Maintained regular contact with over 600 candidates through daily office hour chats, monthly newsletters, and coordinating quarterly town hall meetings with our leaders. Additionally, implemented new functionalities in recruitment software to enhance efficiency, communication, and candidate engagement.

Owned and operated a successful flight training business in the Orlando area, offering aerial tours, discovery flights, and comprehensive flight instruction. Managed all aspects of the business, including operations, customer service, and training programs, to ensure a high standard of safety and client satisfaction. Provided over 200 hours of dual flight instruction, utilizing aircraft to deliver quality training to students. Leveraged social media and G-Suite products to increase customer engagement and demand for the business.