
Nick Bonavia
Flight Experience & Aircraft
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Work Experience
Senior Operations Manager
Amazon
Owns end-to-end operational performance for one of Amazon Air's largest logistics hubs, leading 19 managers and 600+ associates while directing strategic planning, workforce optimization, operational execution, financial performance, engineering integration, and continuous improvement across a complex, high-volume transportation network. Supported capital acquisition initiatives for multi-million-dollar automated sortation infrastructure by defining operational requirements, evaluating system capabilities, conducting cost-benefit analysis, and collaborating with engineering and procurement teams through solution selection and implementation. Engineered and integrated AI-based auditing capabilities into planning and forecasting systems to analyze real-time throughput efficiency and automate shipment allocations, reducing overstated capacity by 2% and achieving $9M in annual cost savings. Led a multi-system conveyance optimization program targeting failure modes across sortation and scanning systems. Managed 15 SMEs and coordinated with engineering teams to drive root cause analysis and implement Lean and Agile technical process improvements – resulting in +9% throughput and 8,000 fewer shipment failures ($16M annual impact). Improved system reliability and departure performance by 77% through redesign of operational workflows, automation layers, and cross-functional escalation mechanisms; scaled improvements regionally, driving a 37% network-wide gain.
Pathways: Operations Manager
Amazon
Directed high-volume fulfillment and supply chain operations across multiple departments within a $3.2B facility, leading 500+ personnel and processing 200M+ units annually at 99.77% quality accuracy while leading regional cost and quality performance. Served as regional subject matter expert for outbound logistics systems, improving 20 of 21 performance metrics within six months through aggressive data-driven process redesign analytics, regression analysis, and control mechanism optimization. Identified and eliminated systemic defect drivers across operations, safety, and mechanical systems—designing and executing site-wide quality programs that improved defect rates by 21% and safety performance by 14%. Developed and scaled a national training system to standardize process execution across facilities, reducing packing defects by 2% and preventing 1.1M shipment failures annually ($8.9M savings) through quality assurance systems. Ranked #2 out of 174 Managers within the Super-Region in People-Scores: with the highest optimal scores in “Job Stress", "Inclusion", and "Job Satisfaction". Conducted regional seminars to Senior Leaders to share best practices.
Company Commander: Senior Program Manager
United States Army
Commanding officer of an Army Recruiting Company comprised of 58 schools across 87 zip codes; led 96 personnel and managed all organizational recruiting, marketing, and CapEx financials. Led Brigade (#1 of 54) in recruiting efficiency, replaced a 95% in-person model with scalable digital systems tailored to varying socioeconomics, saving ($254k annual savings). Managed procurement priorities and resource allocation supporting organizational modernization initiatives, balancing budget constraints, operational requirements, and long-term organizational readiness across a geographically dispersed organization. Built and deployed a data-driven recruiting system leveraging automation and targeted outreach, improving performance from bottom-tier to #1 in brigade and top 10 nationally (+47% YoY effectiveness). Senior program manager for national-level Organizational Development. Instructed nationwide courses on virtual recruiting, budgeting efficiency within degraded operational environments, and recruiting automation; resulted in +7% national quota success—a $298k cost savings due to nature of virtual recruiting. Recognized by USAREC General for accomplishments.
Battalion Logistics Officer: Director of Logistics
United States Army
Owned end-to-end global logistics operations supporting 600+ personnel across 7 countries, managing $27M in assets and executing 10,000+ tons of logistics movement across 39 missions, in support of counter-narcotics, counterterrorism and Humanitarian Assistance and Disaster Relief (HADR) – at 0% loss to inventory. Led acquisition planning and procurement efforts supporting forward-deployed operations, translating mission requirements into capability needs while coordinating procurement of ISR platforms, night vision systems, small unmanned aircraft systems (sUAS), communications equipment, and mission-essential sustainment resources supporting counterterrorism operations. Designed and implemented a predictive logistics system using regression modeling to forecast demand and mitigate supply risk; adapted for COVID disruptions, achieving zero critical shortages, and sustaining 100% operational continuity; enabled a 70% increase in counterterrorism mission support; tool is now a CENTAM blueprint. Managed all internal and external logistics, operational supply chains, maintenance, financial priorities, and CapEx across five distinct companies within the organization: resulting in a continuous 99.2% deployment readiness rate – the highest ever.
Executive Officer / Platoon Leader: Senior Project Manager
United States Army
Managed global logistics operations supporting 2,000+ personnel across 14 countries, including HAZMAT transport in support of 167 counterterrorism and HADR operations: with 0% loss or frustration to cargo and equipment. Directed lifecycle planning, fielding, sustainment, accountability, and operational integration of newly acquired mission systems, ensuring equipment readiness and long-term operational support across geographically dispersed organizations. Supervised 119 personnel within a Special Forces Support Company and asset managed a $24M property book. Implemented itemized tracking procedures, streamlining warehousing operations, resulted in 0% loss of equipment: 21% decrease YoY. Designed and executed unconventional operational and supply chain strategies supporting multinational organizations across 14 countries, reducing Department of Defense costs by $2.8M while developing innovative distribution models later adopted as Special Operations logistics best practices. Planned and led 11 clandestine logistics capability seminars for Foreign National and US Embassy officials, bolstering previously absent interoperability and communication that enabled critical counterterrorism mission support. Provided seamless logistics support to the Crisis Response Force during seven POTUS and VPOTUS operations within Southeast Asia; awarded Meritorious Service Medal for flawless global supply chain support to the U.S. Presidential Cabinet.
Education
Master of Science
Michigan State University
Master of Business Administration (MBA)
Troy University
Bachelor of Science
Florida State University
Profile Overview
11
Years Experience
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