Kaylie Snow

Conduct thorough flight and ground training in accordance with FAA standards to qualify applicants for various pilot certificates and advanced ratings. Assist in aircraft inspections and perform minor maintenance repairs. Monitor, sort, organize, and maintain maintenance inventory for daily flight school operations.

Delivered exceptional guest experiences by executing all aspects of the hospitality wheel, including warm greetings, attentive service, quality food and beverage delivery, and positive farewells. Maintained strong menu knowledge to guide guests through food and drink selections, upsell specials, and accommodate dietary needs. Consistently demonstrated professionalism, efficiency, and teamwork in a fast-paced, high-volume environment. Recognized as a reliable, high-performing team member through strong communication, attention to detail, and a guest-first mindset.