Damir Pacic

Ensured passenger safety by conducting pre-flight briefings, safety demonstrations, and emergency preparedness checks in compliance with FAA regulations. Delivered attentive in-flight service on regional flights, creating a positive and efficient passenger experience in fast-paced environment. Managed boarding and deplaning processes to maintain on-time departures and smooth operations. Collaborated with a small crew to perform all cabin duties efficiently on short-haul, high frequency routes. Assisted passengers with special needs, including unaccompanied minors and individuals requiring additional support. Maintained cabin cleanliness, stocked supplies, and ensured compliance with company standards.

Develop new and grow existing carrier relationships (lead generation, cold calling and referrals Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers, and drivers). Identify issues and work cross-functionally to determine and implement the best solutions Maintain constant contact with carriers to secure additional truck capacity and manage existing business agreements. Provide exceptional service to our carriers and customers. Ensure shipment details are accurately communicated and tracked in the system.

Secured and maintained accounts with various hotels, dealerships, and body shops. Tended to all pertinent customer-related matters. Enhanced market penetration following the creation and implementation of new marketing plans. Developed top-performing sales staff while facilitating sales training activities. Positioned the business for additional opportunities via participation at numerous industry networking events. Handled third party billing and prepared financial statements. Coordinated the efficient movement and logistics of vehicles.

Secured and maintained accounts with various hotels, dealerships, and body shops. Tended to all pertinent customer-related matters. Enhanced market penetration following the creation and implementation of new marketing plans. Developed top-performing sales staff while facilitating sales training activities. Positioned the business for additional opportunities via participation at numerous industry networking events. Handled third party billing and prepared financial statements. Coordinated the efficient movement and logistics of vehicles.

Oversaw day-to-day operations within a high-volume restaurant. Initiated marketing and promotional strategies to boost overall sales and profitability. Ensured that all customer needs, issues, and requests were promptly addressed. Achieved high rates of customer satisfaction and retention. Held accountability for purchasing, cost control, and inventory management. Supported hiring and staffing functions.