Tonille Lester

Inflight: Deliver discreet, bespoke service to Part 135 clientele and 91K fractional owners. Remote Office: Flight Briefing and Following: monitoring schedule for multiple aircraft, live flights, weather constraints and documenting routing. Charter sales, managing trip logistics, Troubleshooting changes, serving as point of communication between clients and company to increase efficiency and maintain operational flow.

Providing exceptional inflight service including, but not limited to: creative plating, sourcing catering, wine selection/ pairing, décor selection, linen folding, managing aircraft inventory, cabin prep, etc. Coordinate trip logistics for crew- hotel selection, ground transportation, ground handling, menu planning, etc.

Direct Report for Flight Attendant Crew. New Hire onboarding and orientation, managed crew scheduling. Steered talent acquisition and inflight training process prioritizing operational efficiency and aligning team performance with demanding client expectations. Executed key Safety Management Systems (SMS) alongside company policies- successfully mitigating inflight risks and ensuring strict compliance with Federal Aviation Regulations.