Tonille Lester

Deliver discreet, fine dining service to UHNW clientele, tailoring inflight experiences to each client with gourmet catering from distinguished culinary partners, elegant plating, wine pairings and bartending. Ensure a flawlessly maintained cabin through inventory management, thorough preparation, time management skills and personalized service touches with light pet care when requested.

Providing exceptional and confidential service to UHNW clientele Inflight VIP & Fine Dining Service including, but not limited to: plating, creative presentations, sourcing catering, décor, wine selection, linen folding, managing aircraft inventory, light pet care when applicable, cabin preparation, etc.

Point of contact for Flight Attendant HR needs- processing FMLA, safety management, FAA compliance, client complaints, drafted reports, recruiting flight attendants, inflight scheduling and training- incorporating operational efficiency and performance objectives to improve client satisfaction. Complied with FAA and regulatory requirements, policies and procedures. Collaborated with the Emergency Safety Preparedness Team in implementing SMS- Safety Management Systems, initiatives and policies.