Kellen Mitchell

- Deliver customer-focused service by handling check-in, ticketing, boarding, and resolving passenger concerns - Perform ramp operations including aircraft marshaling, baggage handling, and ground equipment operation while ensuring compliance with FAA/TSA regulations - Coordinate with flight crews and dispatch to support safe, efficient, and on time departures and arrivals

- Successfully completed Endeavor Air’s initial First Officer training program through the Line Operations Evaluation (LOE) - Earned Restricted Airline Transport Pilot Certificate with CL-65 Type Rating - Gained in-depth knowledge in company specific SOPs, safety standards, and the Bombardier CRJ 700/900 systems - Obtained 59 hours of SIC turbine time through a comprehensive Operations Evaluation phase of training

- Conduct comprehensive flight training sessions to private, instrument, and commercial UD students - Continuously adapt training methods to accommodate to a wide range of students with different learning styles - Maintain accurate and organized records of training through the use of UD’s course training outline - Monitor student progress in order to provide adequate feedback and guidance for continuous improvement - Continuously ensure adherence to the FAA and UD’s safety standards

- Volunteer assistant coach for the 2023 baseball season resulting in a second place conference tournament finish - Assisted Head Coach with team management, game and practice operations, and player development throughout the 2023 season