Daniel De Hart

Conduct all intermediate and end-of-course examinations in accordance with FAA and TCO outlined requirements. Maintain meticulous student records, conducting regular audits to ensure accuracy and compliance with NSA procedures, promptly addressing and correcting any discrepancies.

• FAA-approved Assistant Chief Pilot for private and instrument TCOs supervising daily flight operations, ensuring compliance with FAA regulations and internal policies, while maintaining accurate records of student progress, aircraft usage, and flight training activities. • Lead recruitment, hiring, training, and performance evaluations of Flight Instructors, ensuring adherence to safety protocols, Instructor availability, and student progress as part of a collaborative management team.

Conduct excellent instruction with flight and ground students. Be an ambassador to safety by following applicable FOM procedures, file reports using the current safety reporting system, attend periodic safety meetings, and maintain a general safety mindset. Ensure student records are kept in an orderly and accurate manner. Periodically audit all records pertaining to students in their care and correct any errors while following applicable NSA procedures Work in conjunction with assigned scheduler to ensure adequate student progress towards applicable flight lab completion deadlines. Student progress is a shared responsibility. Schedulers ensure “quantity” of lessons, and Flight Instructors ensure “quality” of lessons.

- Delivered exceptional customer service by addressing clients’ inquiries, resolving service disruptions, and proactively offering tailored solutions to ensure Owner satisfaction, leading to increased retention and loyalty. - Assisted in the development and implementation of policies and procedures for JSX booking and customer care during the opening months of airline operations.