Luisa Ramos

Ranked #3 top salesperson in the first month, generating over $100,000 in personal sales through consultative selling and building strong relationships with high-net-worth clients. Delivered personalized high-end service to discerning customers, anticipating needs and curating tailored shopping experiences that exceeded expectations. Maintained exceptional standards in product presentation, client styling, and follow up communication while managing long shifts and multiple client demands simultaneously.

Delivered exceptional guest experiences across two luxury short- term rental condos, consistently achieving and maintaining perfect 10/10 ratings on Bookings.com across 300+ stays (portfolio available upon request). Handled all guest communications, personalized touches (including floral arrangement and handwritten welcome notes), property maintenance coordination, and issue resolution to ensure 5-star standards. Currently managed by a third-party team, allowing full focus on client-facing roles while upholding portfolio excellence. Specific property details and performance reports available upon request.

Coordinated and executed high profile fashion events, managing logistics, VIP guest experiences, vendor coordination, and on site operations in fast paced environments. Delivered personalized hospitality, vendor coordination, and seasonal on- site operations in fast paced environments.

Served as substitute Corporate Flight Attendant on a Gulfstream G550 (tail-number available upon request) for weekly domestic and international travel, providing full luxury in-flight service, cabin management, and personalized VIP care. Demonstrated strong on-the-spot problem solving by quickly arranging alternate travel solutions when the primary jet was unavailable due to maintenance, interior refurbishment, or repaint. Contributed to the aircraft's interior design and customization, including selection of materials, carpet, finishes, and layout; also participated in exterior paint scheme decisions during visits to Gulfstream facilities. Managed aircraft provisioning and catering: sourced and stocked food, beverages, kitchen supplies, and floral arrangements for the jet and multiple properties. Curated and assembled pre approved personalized guest amenity kits (custom sleep masks, slippers, etc.) and added approved extra touches such as Polaroid cameras for guest entertainment when appropriate and printed bespoke menus. Created custom pre approved experiential elements including a personalized ‘safety' video and curated playlists to enhance guest comfort and enjoyment on flight. Developed advanced wine knowledge, eventually selecting wines and pairings for the aircraft/properties according to client's preferences. Maintained the highest levels of professionalism and confidentiality while anticipating needs and ensuring seamless, high-end travel experiences. Coordinated ground transportation, hotel accommodations for client, crew, and self while arranging in-flight catering and provisioning on return legs to maintain seamless service continuity. Adapted to cabin ambience/service style, accommodating frequent itinerary changes, and complex client requests to ensure seamless luxury service on short notice domestic and international trips.

Delivered high end hospitality and personalized service for the owner and guests (including close friends, family, and business associates) during recurring private events. Managed full provisioning and inventory of food, beverages, snacks, and alcohol according to exact client preferences. Provided luxury stewardess support for major Miami events including Art Basel, Formula 1 Race Week, New Year's celebrations, Love Burn Festival (Virginia Keys), and leisure voyages (including international trips to Monaco). Served meals and drinks onboard while maintaining daily interior standards, floral arrangements, and guest amenities in a fast-paced environment. Coordinated closely with the owner's personal chef (Former 2 Michelin-Star restaurant chef) to curate and execute dynamic rotating menus tailored to the owner's and guest's preferences to deliver multi-course dining experiences. Anticipated and exceeded guest needs across multiple-day assignments,contributing to exceptional, personalized luxury experiences.