Yahasmin Soto

Built and manage 16+ employee operation in fast-paced customer-service environment. Oversee scheduling, payroll, training, vendor relations, and regulatory compliance. Maintain a 5-star Google rating through team leadership, and service quality standards. Lead hands-on training and mentoring programs for new employees and contractors.

Provide services while managing inventory, client scheduling, and conflict resolution. Mentor junior team members through informal coaching and professional development.

Act as Pilot-in-Command in Technically Advanced Aircraft equipped with full glass-cockpit avionics. Plan and execute cross-country operations to 40+ airports using ForeFlight and digital flight planning tools. Participate in scheduled and unscheduled maintenance including oil changes, annual inspections. Maintain aircraft readiness, airworthiness documentation, and regulatory compliance.