Austin Kim

Act as PIC while demonstrating and explaining the duties of a Bridger Pilot and as a Sensor Operator. Ensure the standard of new Bridger Pilots and Sensor operators are satisfactory.

Act as PIC while operating aircraft to conduct aerial surveys for mapping, monitoring and inspection purposes. Expertly maneuver aircraft to capture high-resolution imagery and data from various altitudes and locations with a 60lb camera on the wing of the plane. Maintain accurate flight logs, including hours flown, flight routes and surveying details.

Perform visual inspections of infrastructure, landscapes and other survey locations in single-pilot operations. Manage all flight duties, navigation and communication while ensuring compliance with all regulations. Conduct pre-flight and post-flight inspections to ensure aircraft safety and operational readiness.

Served as co-pilot on days flying. On days not flying, assisted in towing planes, fueling planes and parking/tie-downs. Provided ground support services such as cleaning and washing airplanes. Looked for various other tasks to complete on non-flying days to ensure things were ahead of schedule.

Consistently built customer loyalty by remembering personal preferences, allergies and customer names, offering tailored product recommendations and providing in-depth information about beverages. Delivered exceptional service by maintaining a clean, efficient environment, preparing high-quality drinks quickly and training new team members with a focus on positive reinforcement and customer engagement.

Delivered exceptional customer service by offering personalized recommendations based on preferences and dietary restrictions, all while ensuring efficient order processing and minimizing issues.