Tami Beutel

Oversaw flight operations of a private, luxury aviation company to ensure flight safety, compliance, and a seamless customer experience.

Led Clients Services, Owner Services, and Cabin Attendant teams for a private jet operator. • Developed and implemented client satisfaction initiatives that reduced customer response time to under 30 minutes, raised NPS scores, and improved customer retention and referral rates. • Implemented personalized relationship building initiatives enabling representatives to be proactive in anticipating needs of key clients and setting the standard against which future charter flight experiences will be

Led development of the company’s aviation and jet department for a leading multi-family housing company. • Oversaw design & construction of the company’s terminal. • Secured letters of agreement with the FAA and represented the company to the Airport Authority.

Assembled, trained and led the client services team and managed daily operations of a private aviation service.

Aviator and operations supervisor for specialized domestic missions of the U.S. Army National Guard. • Lead pilot for Operation Jump Start and Operation Outlook. • Casualty Assistance Officer • Operation Vigilant Relief (Hurricane Katrina).