Hunter Drummond

Oversaw front-end operations for the first 150 feet of the store. Managed opening and closing procedures. Handled money for the entire store, including cash long/short research and bank deposits. Managed and led a team of 50 associates. Kept everyone up-to-date on specific training and procedures. Educated and uplifted associates to perform day-to-day tasks more efficiently. Addressed complaints and actively strived for customer satisfaction. Prevented theft and mitigated shrink throughout the store.

Built endurance training programs to fit the needs of different runners. Led a team of 60 kids to state races multiple seasons. Interacted with different race directors and parents. Organized and kept everyone up to date on day-to-day training. Demonstrated problem-solving, patience, and planning throughout each season. Handled a wide variety of situations to help better and make each kid more comfortable and progress in fitness.

Build relationships with customers by creating a trusting atmosphere resulting in increased sales. Led a team of 15 associates handled scheduling and interpersonal work conflicts. Demonstrated leadership by opening and closing the store, handling cash drawers, and training new specialists.

Assisted general contractors in problem solving and time management. Oversaw and implement landscape designs. Quickly grasped new concepts and took initiative by meeting pending deadlines.

Gained Experience in critical thinking and stress management by remaining calm in a fast paced environment. Enforced applicable pool policies and regulations by actively watching the deck and waters.