Efrain Serrano Monserrate

Coordinated crew logistics to ensure timely and efficient flight operations Facilitated communication with pilots to streamline scheduling and resolve issues Managed airline operations, optimizing crew assignments and resource allocation Coordinated travel arrangements for executives, including flights, accommodations, transportation, and itineraries, ensuring seamless travel experiences

Monitored Access Control for corporate sites and directed security response to protect the client's employees, contractors, and sensitive information. Produce incident reports for company stakeholders. Enforced secured space physical security policies.

Oversaw scheduled and unscheduled aircraft maintenance, ensuring operational readiness Participated in establishing monthly and weekly maintenance plans to optimize aircraft availability Evaluated workload requirements and adjusted aircraft utilization schedules to meet operational needs Rearranged crew schedules due to unforeseen circumstances, minimizing disruptions