Mark Miller

Direct contact and expert of NAVBLUE N_Planning Arinc Direct, ForeFlight, Honeywell and APG software. Single point of contact Eurocontrol Network Manager. Senior SME for projects related to Flight Planning, Aircraft and traffic management. Providing to new employee training, training program and SOP’s related to Flight Planning. Project champion Flight Planning for online flight planning development. NBAA flight plan standardization board member. Coordinated in trip planning with White Desert for Global 7500 to Wolfs Fang Runway.

Cordinate Crew/ Flight Routing and prepare flight plans using various flight planning system over the years. Expert experience in Navtech Compass, Aurora Dispatch Pro and NFP platforms, Jeppesen flight planning, Jetplan flight planning, EDS/Phoenix Flight Planning system, Sabre Solution Flight Planning System, PPS8 flight planning system,EAG Rhodos Flight Planning sytem, URANUS, ForeFlight and Flight Keys flight planning system. Decision maker and problem solver while effectively handling multiple priorities. Established and maintained relationships with major aircraft manufacturers and procurement of performance flight manuals. European Route restriction (RAD) program administrator. Created aircraft performance profile for new aircraft. Customized and designed operation flight plan formats for thousands of customers. Heavy customer interaction with current and on-boarding of new customers. Took on the role as special care toprevenue customer account representative. Contributed to Universal Blog as SME. Contributed as Public Relations Technical Expert for Worldwide Aviation publications responsible for providing technical advice to subscribers of Professional Pilot Magazine through interviews with editor. SME for RU3 and Flite initiatives at Universal. Directed contributions with NavTech/ NAVBLUE flight planning software. Took on role as Project champion for first RAD restriction program joint venture UV and Navtech. Spearheaded flight planning enhancement requirements and known issues from start to completion. Volunteer FAA CDM member and TUG/NY Tracon advisor for FAA preferred routes and ERAM structure. Direct involvement in AIP management and QA. Tool on the role as client remediator for Civil Aviation Authorities and SAFA inspectors. Developed and constructed tactical airway structure in Antarctic for Britsh Antarctic Survey and test flight area for Gulfstream Aerospace off coast of Georgia.

Field Tehnician for 60 clients within Texas Medical Center and account manager and direct sales of new products

Input/ Output divisions Mainframe print systems technician and mainframe librarian. Responsible to securing and recovery of sensitive data

Managed 15 Air Traffic control specialist, responsible for initial training, recurrent training, shift management meeting MEL requirement and complying with FAA regulations. Control Tower Shift Manager A-511, Camp Humphry’s, S. Korea , responsible for 6 Air Traffic control specialist, bilingual Korean English Controller. Accpeted command of Bttalion Training Manager / NCO Air Traffic Control Battalion Republic of Korea. Responsible for training and evaluation of training for over 1500 service members throughout the Republic of Korea ensuring records to up to date and maintained. Implementation of common skill training assessment and evaluation of quality of training being conducted at all levels. Responsible for management additional skill training related to additional duty assignments and skill enhancement. As a tactical Air traffic Control Team Lead received ratings in over 10 Air Traffic Control Facilities worldwide. DARCOM (Development and Research Command) Facility Shift Supervisor Yuma Proving Ground during testing and development of S-Model Cobra, Apache and first Global Navigational System developed and Apache Helicopter evaluation group. Deployed and trained with Alaska National guard, during Brim Frost Training exercises, include Artic training and 150 sortes a day during two month exercise.