Vivi Chestnut

Deliver high-touch, personalized inflight service while maintaining full compliance with FAA safety regulations on international Boeing 757 Department of Defense (DoD) charter operations. Perform comprehensive preflight inspections of emergency equipment, cabin readiness, and security procedures to ensure mission-critical operational standards. Create a refined onboard experience through anticipatory, detail-oriented passenger service tailored to diverse needs. Manage onboard inventory, catering, and service flow to meet elevated service expectations and operational requirements. Adapt quickly to dynamic schedules, extended duty periods, and international operations while maintaining professionalism, discretion, and service excellence.

Led safe and efficient crew operations on Boeing 787 fleet. Oversaw premium service delivery, ensuring consistency with elevated brand standards. Conducted FAM (familiarization) flights to support training and onboarding of new crew members. Collaborated cross-functionally to enhance onboard service offerings and passenger experience.

Provided a safe, comfortable, and supportive environment for substance abuse and mental health clients residing in the inpatient/outpatient campus. Built and maintained positive relationships with clients, clinical staff, and medical staff. Observed, monitored, intervened upon, and documented client behaviors and presentations. Acted as a liaison between FHE Health and FADAP (Flight Attendant Drug and Alcohol Program) clients. Facilitated daily groups focused on Mental Health Wellness.

Directed cabin operations and service execution on Boeing 787 international routes. Served as the primary point of contact for resolving complex passenger issues with professionalism and discretion. Delivered detailed preflight briefings to ensure crew readiness, safety compliance, and service consistency. Maintained high standards of presentation, service delivery, and regulatory compliance.