Giovanni Luchetta

Provide personalized instruction based on learning styles, including international and foreign students and in accordance with FAA approved curricula. Utilized syllabi for both part 141 and part 61 training operations. Conducted pre and post-flight briefings to reinforce training objectives. Operated scenic tour flights in accordance with FAA regulations, prioritizing safety, customer service, and efficient flight operations.

Provided excellent customer service in a sales position. Conducted post-sale follow-ups to ensure customer satisfaction. Utilized CRM systems to track leads, schedule test drives, and maintain detailed customer records. Coordinate with the finance and service departments to streamline the vehicle delivery process and ensure a smooth customer experience. Provide a thorough knowledge of the product offered to the customer.

Took initiative to organize the lot based on type of vehicle. Prepared cars to be placed on lot (washed, tire shine and gas). Prepared cars to be delivered to customers (washed, tire shine, and gas). Delivered cars to customer houses. Placed cars in position in dealership showroom for maximum customer attraction. Prepped cars to be sold at dealership auction.

Washed lot to increase vehicle attractiveness. Prepared cars to be placed on lot (washed, tire shine and gas). Prepared cars to be delivered to customers (washed, tire shine, and gas). Delivered cars to customer houses. Placed cars in position in dealership showroom for maximum customer attraction. Locate and organize vehicles for quick and easy access.