Joe McAtee

Safely and efficiently operate flight training aircraft for the purposes of attaining accreditation under FAR Part 141. Operate seamlessly through domestic airspace with an emphasis on both crew and single-pilot resource management. Learned airspace, aviation weather, aircraft performance, regulations, cross country flight planning, and flight maneuvers. Fly around rapidly changing adverse weather systems in the south-central region of Texas with a focus on operational safety. Liaise as necessary with school’s maintenance staff to help troubleshoot, diagnose aircraft discrepancies, and provide feedback. Utilized Redbird AATD for 60+ hours, honing proficiency in complex instrument approach procedures & advanced maneuvers.

Backed up and secured user data to prevent loss during PC replacements and migrations across company departments. Transfer user profiles and data to new systems while maintaining data integrity of legacy systems and minimal downtime. Managed end-user PC upgrades from Windows 10 to 11, across a Dell-based environment, ensuring smooth system transitions. Collaborated with executives to resolve migration issues and ensure minimal disruption during OS transitions. Ensure reliable data backups before all hardware migrations, mitigating risk of data loss during employee device transitions. Coordinate end-to-end data migrations for new hardware rollouts, prioritizing user productivity and data safety. Support device lifecycle upgrades by backing up and restoring critical files with precision and minimal disruption.

Evaluated phone servers/lines using mRemote and Fonality to ensure reliable voice connectivity and minimal downtime. Stayed current on tech trends and tools, including Airwatch Launcher, to support mobile and app deployment strategies. Interpreted data schematics to configure switch/router cabling and ensure accurate hardware installations. Collaborated with the Network Operations Center team to resolve major incidents/outages, restoring network functionality.

Maintained desktops, laptops, printers, scanners, and modems to ensure reliable hardware performance across teams. Led key software/network projects, managing scope, resources, and stakeholder needs from planning to completion. Drafted and presented project status reports to senior leadership to support transparency and informed decision-making.

Met all deadlines while leading team efforts and troubleshooting a wide range of systems and end-user devices. Proposed cost-effective tech solutions to leadership, improving project execution and operational efficiency. Helped streamline workflows by implementing structured ticketing processes in a team-based support environment