Nicholas Callejo

Implemented safety protocols and conducted safety briefings for passengers prior to departure. Provided exceptional customer service to clients of various skill levels, ages, and backgrounds. Safely navigated vessels through various water conditions and weather patterns, ensuring passenger comfort and safety.

Logged diverse cross-country flight experience, often in varying weather and operational conditions. Prepared aircraft systems before flight: cockpit preparation, FMC/flight plan programming, fuel checks, weight & balance, and performance settings. Followed abnormal and emergency procedures, coordinated with ATC and crew, and supported safe resolution of in-flight issues.

Adjusted and aligned course material to meet individual student needs under Part 61 and Part 141. Recorded and updated international student flight documents under appropriate TSA regulations and company requirements. Utilized skills and abilities in customer service to meet the needs of the students and the Chief Flight Instructor.

Built and maintained strong customer relationships to drive repeat business and referrals. Assisted in inventory management, including receiving, stocking, and merchandising products on the sales floor. Utilized effective teaching strategies to facilitate skill progression and confidence building among students.