Jacob Randazzo

Manage charter/aircraft sales and client relationships, coordinating with flight operations and company leadership to support customer needs and business development.

Fly the Phenom 300 as PIC and SIC in Part 135 charter ops, applying company SOPs, crew resource management, risk management, and providing exceptional customer service; maintaining current qualification through recurrent training.

Deliver private, instrument, and commercial instruction with 731.9 hours of dual given; support Cirrus SR20/SR22 training with an emphasis on precision, adaptability, and scenario-based decision making.

Led instructor standardization and daily flight training operations, reinforcing regulatory compliance, instructional quality, sound aeronautical decision making, and a safety first culture.

Delivered responsive guest service in a fast-paced hospitality environment and contributed to the location's strong positive review performance.

Managed implementation, monitoring, and oversight of decontamination and sanitation projects across healthcare, agriculture, food processing, wastewater treatment, transportation, and commercial facilities. Supported sales and key account relationships, including work associated with Fiserv, Denny's, and Texas Tech, while coordinating complex customer requirements and field execution.

Built an early foundation in customer service, reliability, teamwork, and multitasking.