Shayla Gibson

Contracted Air Hostess serving high-net-worth passengers aboard private aircraft, delivering VIP cabin service with professionalism, warmth, and discretion. Onboarded through Jet Linx Nashville's professional flight department, maintaining availability for trip assignments and all cabin service duties as directed by the PIC. Responsible for cabin preparation, catering coordination, passenger service, baggage stowage assistance, and post-flight documentation on each assigned trip.

Lead weekly lunchtime yoga sessions and design signature cocktails for company events, bringing full hospitality expertise into every professional setting. Manage billing operations with accuracy, discretion, and strong vendor relationships. Consistently bring hospitality and wellness skills into every environment because no certification goes to waste.

Hand-selected above fellow instructors by Fit Bodies Inc. for flagship Wellness Week at Jewel Paradise Cove Beach Resort & Spa, Runaway Bay, Jamaica. Delivered bespoke wellness experiences at Breathless Cancun Soul Resort & Spa and Secrets at the Vine ultra-luxury AMResorts properties with high-net-worth clientele. Curated fully personalized guest experiences with custom music, lighting, and programming mirroring the anticipatory service model of private aviation.

Joined as founding team member; served as the public face of the brand - featured on local television representing cryotherapy modalities and client benefits. Delivered personalized wellness protocols to everyday clients and elite college athletes with discretion, professionalism, and clinical precision. Scaled into full operations management: payroll, scheduling, procurement, tech onboarding, social media, and community events.

During the Masters Golf Tournament, immediately elevated to lead bartender for a high-value vendor block recognized for composure and excellence under pressure. Conceived and launched a weekly cocktail-making event that grew from 5 guests to a capped, standing-room series requiring additional staff. Generated a 42% revenue increase through the event program; managed inventory, nightly sales reporting, and staff training in fine dining service standards.

Recruited directly as a bartender by NCL and bypassing the mandatory bar server track, a distinction earned by very few candidates. Within 6 weeks, given full ownership of the Key West Bar: a premium balcony venue serving butler-suite guests and hosting weekly curated cocktail tastings. Simultaneously led onboard yoga classes for international guests, building the dual hospitality-wellness identity that defines my Owner-facing service approach.