James Kent

Operate under Part 135 in domestic and international operations following SOPs & regulations. Perform flight planning, performance calculations, and operational coordination. Apply CRM principles while maintaining compliance with SOPs and safety standards. Assist in safe and efficient high-performance turbine aircraft operations.

Assisted customers and flight crews in a fast-paced aviation environment. Managed customer inquiries, account assistance, and front desk operations. Maintained professional customer service while supporting daily flight operations. Worked closely with management to ensure efficient operations and policy compliance.

Serving, bartending and other customer service restaurant roles while in flight training.