Jerrett Wilde

Serve as support for the Captain for preflight planning, weight and balance, weather interpretation and preflight inspections to ensure a safe and effective flight. Provide a clear line of communication between our clients, Captain and Flight Ops, to provide the best customer experience possible. Work with various FBO staff to ensure a clean, stocked, and prepped the cabin for the client experience, as well as ensuring client accommodations such as rental cars and catering are available.

Currently an Independent Flight Instructor and employed with Skysafety Flight Academy in San Antonio TX. As a professional Flight Instructor, my primary focus is on student relationships, and development. I pride myself on my ability to work with a wide range of personality types and backgrounds while sharing my passion for aviation in a fun and interactive way. Providing my students with real world flying experiences while showing them how to remain safe.

Responsible for opening and building Nyle Maxwell’s first dealership in the San Antonio market. I developed unique marketing techniques focused on acquiring new customers into our dealership, while building an award-winning Service Department dedicated to taking care of our customers needs and simultaneously exceeding net profit goals for ownership and executive management for over 3 years consistently.

As requested by ownership / executive management, I took over their Chrysler Service Department to discover the cause for the service departments inability to achieve forecasts consistently. I was able to identify the issues, and create a customer focused culture dedicated to meet customer satisfaction requirements and meet monetary forecasts set by executive management achieving over $1.1 Million dollars in total profits in 2018

After starting as a Service Advisor in 2012, I quickly advance to the top Service Advisor for the Dealership. In 2014 I was promoted to Service Drive Manager to assist the department with customer satisfaction scores as well as develop better processes for our team to follow. In 2016 I was promoted to Service Manager to continue building and refining our Service Departments growth while managing over 50 employees to surpass recorded forecasts for the department.