Reagan Reed

Managing all operations at the ATP Daytona Beach training center location by coordinating the location’s scheduling, flight operations, and written exam administration. Leading the location’s team of instructors to provide quality instruction for students’ programs and providing quality assurance for those programs. Raised the quarterly first-time pass rate of this location from 73% to 85% in the previous quarter by ensuring student success through the delivery of mock checkrides and administration of evaluations.

Administered simulator, ground, and flight instruction to provide successful outcomes in private, instrument, and commercial phases of flight training. 87% first-time student checkride pass rate (5/6)

Provided customer service by assisting in finding and purchasing items. Operated POS, cash exchange, and product organization.