Description
Location: Tulsa, OK | Remote Employment Considered for Candidate with Previous Aircraft Charter Sales & Scheduling Experience
Position: Charter Sales and Scheduling Representative
Job Type: Full-Time
[redacted] provides around the clock professional charter support to direct charter customers, brokers and pilots. The Charter Sales & Scheduling Representative is responsible for overseeing all aspects of charter operations from quote generation, sales and timely follow-up with clients to coordination of trip planning and crew communications.
RESPONSIBILITIES:
Duties shall include but are not limited to the following:
Develop an expert understanding of our aircraft (capacity, range, amenities, crew, etc.)
Build and maintain relationships with existing and future customer base
Manage charter bookings from the initial inquiry to completion of the trip
Schedule catering, arrange special preferences and ground transportation
Use Flight Operations System (FOS) to coordinate and track all activity
Meet goals and track metrics as designated by department manager
Collaborate with in-house maintenance and executive team to ensure optimum aircraft availability
Communicate with internal team on all operational changes or issues
Participate and contribute to daily OPCON (Operational Control) meetings
Track competition and report industry trends on pricing and services
Actively promote safety culture of the company
Flight following of all aircraft
QUALIFICATIONS:
Associate Degree or Commensurate Experience
Previous sales experience
Call Center/Customer Service/Sales Background
Aviation background strongly preferred
Logistics or dispatch experience in a comparable industry
Must be outgoing and willing to contact current and prospective customers by telephone and email
Exceptional communication, attention to detail and problem-solving skills are essential
Ability to work under pressure and complete tasks with a sense of urgency
Desire for continuous improvement and willingness to embrace role variations that come with company growth
Flexibility to work on call shifts as needed to provide 24/7 coverage
REQUIREMENTS:
Must possess excellent organizational and computer skills
Must be at least 18 years old and a high school graduate
Must possess a valid U.S. driver’s license
Ability to easily adapt to change and new technology
Must be goal-oriented, have exceptional attention to detail, and work well independently and with a team.
Must be able to pass a ten-year Background/Criminal/OMV/Drug Screen
BENEFITS:
[redacted] offers competitive pay, commission and benefits. This includes medical, vision, dental, PTO, matching 401K, and life insurance.
Remote employment considered for a candidate with previous Aircraft Charter Sales and Scheduling experience.
DRUG-FREE WORKPLACE. EQUAL OPPORTUNITY EMPLOYER, M/F/DISABILITY/VETERAN