Description
[redacted] is on a mission to elevate air travel—inspired by the golden age of aviation, designed for modern life. Direct, premium flights via private terminals offer guests the comfort of low-contact travel and the effortlessness of flying private. We pride ourselves on being dedicated hosts and expect the same commitment from every team member. That means: We prioritize safety above all else, personalize every experience, always assume best intentions, and act decisively.
ABOUT THIS ROLE
As Cabin Crew, you will report directly to your Cabin Crew Manager and will be under the authority of the Pilot In Command during flight. You will have the responsibility and authority to perform the duties of Cabin Crew as certified, and must meet the standards and procedures set forth in [redacted]’s Cabin Crew Manual. You will endeavor to follow current procedures during flights and will place a priority on safety and care of guests.
The Cabin Crew will perform or assist in the performance of all pre-flight briefings, safety equipment checks, cabin preparation duties, and in-flight customer service duties. This role also includes communicating and cooperating with the flight and ground crews, both as an individual contributor and a member of the team. At [redacted], we embrace collaboration, and we take great pride in making sure that our entire Experience Crew (Cabin Crew, Pilots, Hosts and Concierges) together act as and represent the [redacted] team in front of our guests.
In addition, you will be responsible for capturing and communicating observations, insights, and incidents through appropriate reporting and escalation mechanisms and procedures. We will look to you to help understand as much as possible about our guests, communicate ideas about how we can enhance the guest experience, and identify areas we must improve to ensure a safer or more efficient operation.
The role of Cabin Crew is a safety operations position, designed to ensure inflight operations are conducted in accordance with the policies and procedures of [redacted] and the regulatory requirements of the applicable Federal Aviation Regulations.
This is a general application for European countries (France, Spain, Italy and Greece) and Farnborough, United Kingdom. Selected Flight Attendants must have the right to live and work in either Europe or the United Kingdom.
RESPONSIBILITIES
Ensure safe operation on ground and in-flight for guests and crew at all times.
Provide thoughtful and personalized in-flight service to ensure an exceptional guest experience aligned with [redacted]’s Service Principles.
Embody [redacted]’s core values, professionalism, and attributes; including integrity, genuineness, enthusiasm, and a customer-first attitude while striving towards operational safety and excellence.
Show leadership, whether when handling potentially disruptive guests or during emergencies.
Operate mechanical and safety equipment, including but not limited to oxygen systems, aircraft doors (pushing and pulling), evacuation slides/rafts, fire extinguishers, galley equipment, communications equipment and lighting systems.
REQUIREMENTS
Valid attestation (MUST)
Excellent verbal and written English communication skills; additional language fluency a plus.
Maximum of 5ft 10 inches in cabin shoesAble to swim 25 meters unassisted with a life vest
Must be able to lift 14kg repetitively and maneuver within confined spaces on the aircraft cabin with zero restrictions.
Must be familiar with mobile handheld devices, electronic communications, and usage
Be able to operate into foreign countries and meet foreign country entry requirements to meet the needs of the company route structure
Must be able to meet [redacted]’s grooming, uniform and appearance standards.
Must be flexible and open to fluid and changing flight schedules and have the ability and willingness to travel extensively Higher education/ university education preferred
PREFERRED SKILLS
Experience as solo or commercial (Business or First-Class cabin) operational cabin crew
Valid medical certificate
Full vaccination history
Previous medical and patient care experience
Safety management or operations experience
Teaching/education experience
[redacted] is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.