Description
Perfect time to join the Jetstar family and play a critical role in our recovery – ground school to commence in early 2022
Permanent Full Time Cabin Crew opportunities available in Melbourne and Sydney
Immediate access to a range of employee benefits, including our staff travel program
Join the Jetstar team at a pivotal moment in our history. The outlook for our domestic flying across Australia and New Zealand is strong, our teams have never been more committed and our mission is unchanged, to offer all day, every day low fares so more people can fly to more places, more often. We are passionate about making travel accessible and enjoyable for all.
Opportunities now available within our Customer Experience (Cabin Crew) Team
Our dedicated team of cabin crew play an essential role in the delivery of our customer experience offering and no two days are the same. Your duties will include greeting and assisting customers, conducting safety briefings and the sale of food and beverage services. As the face of the Jetstar Team in the air, our crew spend the most time with our customers throughout their travelling journey. Our cabin crew love working as part of a team, are full of energy and genuinely care about delivering exceptional customer service. At the same time, our cabin crew have a constant focus on maintaining our superior safety standards.
In recognition that our flying is on the incline, we are now on the hunt for passionate customer service professionals to join our cabin crew team based at both Melbourne and Sydney Airport.
About you
Whilst no prior experience in aviation is required, you will bring a genuine passion for customer service and a desire to work as a part of close-knit team in a fun yet professional work environment. Naturally, you will bring strength in building rapport quickly and a confidence to interact with a range of different people every day.
You will need to be flexible and committed to the lifestyle of a Cabin Crew team member, as your roster will vary depending on our schedule and operational requirements, resulting in potentially missing birthdays, weddings and other important life milestones.
What does it take to fly with us?
Experience working in a customer service environment (essential).
Be adaptable to any situation that may present itself in a sensible, warm and safe way.
Safety conscious and reliable, available for shift work 24/7 which includes a combination of early starts, evenings and late finishes, 365 days per year
An excellent level of health and fitness, including the ability to swim 50 metres fully clothed and tread water for 3 mins unassisted.
Ability to comfortably vertically reach 210cm (obtainable by most over 160cm height).
Excellent communication skills in addition to well-groomed presentation.
Current living arrangements in Melbourne or Sydney.
Willing to obtain a full physical pre-employment medical check with a Qantas-approved provider, at your own cost.
Have Australian citizenship/permanent residency.
Have a clear criminal record to obtain a Qantas Group ASIC card (which includes national & international criminal checks)
Available for a ground school commencement in early 2022, with the ability to commit to 5 weeks of training
Note the above criteria will be assessed throughout the recruitment, onboarding and training process.
What’s in it for you?
A comprehensive onboarding and training program to get you in the air quickly – fully paid five week ground school to commence early 2022
A rewarding career with Qantas Group’s youngest and fastest growing operation, that encourages people to be themselves, have fun and enjoy working in this remarkable industry.
Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines
Structured programs and resources to support your health and wellbeing and development
Please note: Under the Qantas Group COVID-19 Vaccination Policy all Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence of Vaccination by uploading your Digital Vaccination Certificate to Workday (our HR information system). There are different compliance dates for different workgroups under the policy. You will be provided with relevant information, including the compliance date during the recruitment process.
About Us
The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004.
Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320-200, Airbus A321 and Boeing 787-8.
Jetstar\'s mission is to offer all day, every day low fares to enable more people to fly to more places, more often.