Supervise, motivate, and coach 400+ Flight Attendants to ensure individual growth and performance. Actively and consistently enforce Federal Aviation Regulations as well as Company policies and procedures. Collaborate with other departments to ensure the highest level of safety, efficiency, and overall success of the Company. Responsibilities Support: The ultimate resource for flight attendants by being the liaison between the flight attendants and all other departments. (Examples include, but are not limited to: assisting with FMLA application, handling crew pay/scheduling questions or concerns, running a forgotten item in the crew room to their aircraft so as not to delay a flight, handle sensitive situations with confidentiality, care, and understanding, etc…) Compliance: Conduct random checks for flight attendant adherence to policies and procedures. Examples include spot checking uniform compliance, verifying all required items are present, currency of manual, acknowledgment of Read Files, sign-in and briefings conducted prior to commencing a trip originating in base, etc. Daily Operations Performance: Achieve and improve performance of daily operations by monitoring flight attendant show times to make sure the full crew is present, spending time in the concourse, and acting as support to Spirit airport personnel and crew scheduling. Accountability: Responsible for tracking attendance, issuing discipline, conducting NOIs, and issuing resolution letters in a fair, consistent, and timely manner. Thorough knowledge of Microsoft products such as Excel, Outlook, Word, and PowerPoint, as well as a thorough knowledge of Citrix. Ability to utilize all available technology to create, edit and maintain all necessary information. Regulatory: An intermediate understanding of all applicable Federal Aviation Regulations and how they apply to our daily operations. CBA: An intermediate understanding of all contractual obligations. Policies/Procedures: Advanced understanding of Company policies/procedures as well as the Inflight Performance Management Policy. Flight Attendant: Mastery of a Flight Attendant’s role and daily job duties. Behavioral Competencies Professionalism: Must be able to display the utmost professionalism, confidentiality, and good judgment at all times. Must be able to interact with crewmembers, fellow supervisors, and management in a positive and constructive manner. Effective communication is a necessity. Must take initiative in own standards of work. Innovation and reflection of new ideas are imperative for the growth of the department. Must be able to adapt to various work schedules and times. Must be able to adjust thought processes to coincide with the growth and development of the industry as well as the company. Must meet deadlines governed by the contract and/or employee handbook. Must be able to effectively handle daily operational issues while keeping up with required office work. Has a high level of integrity, confidentiality, ethics and discretion. Is direct and open, builds and sustains relationships with all stakeholders. Basic Requirements Ability to maintain current [redacted] Flight Attendant Certification. Available for flexible daily scheduling to support [redacted]’ operation. Ability to sit, stand and move throughout office/airport for extended periods of time. Ability to speak well in public and maintain a positive image for the Inflight Department and [redacted] as a whole. Education/Experience Requirements 2+ years’ experience as a Flight Attendant At least 1 or more years of prior management experience High School Diploma required • Bachelor’s degree preferred May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs or technical developments). We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our team members. [redacted] is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.