Purpose of Position The Sales Operations Manager acts as a liaison between EJM Sales Leadership and EJM Field Sales VP\'s to strategically target prospects aligned to the overall Aircraft Management Sales strategy. The Sales Operations Manager enables the overall performance of the sales function by assisting with top of the funnel activities by analyzing market intelligence and translating findings into actionable prospecting and lead generation activities. The Sales Operations Manager liaisons with EJM departments to standardize and continuously improve sales tools and processes. Tasks and Responsibilities Interface between field sales team and EJM stakeholders to enable Sales activities, including but not limited to, contracting, marketing, new technologies and tools. Define and manage CRM standard operating procedures and definitions Serve as the business subject matter representative working with IT to identify, develop and implement a variety of technology projects to enhance sales performance. Train field sales team on new tools, products and processes. Create documentation and standard operating procedures for new tools and processes. Manage market intelligence and sales analytics programs and tools. Provide Field Sales VPs with actionable insights to enable strategic prospecting and lead generation. Partners with Finance to forecast business development activities and trends. Identify and develop targeted sales campaigns to be executed by Inside and Field Sales team members. Advise on contract models and initial contract proposals. Partner with Finance to ensure proposals represent desired profitability targets. Maintain strong knowledge of the industry; attend conferences and workshops. Regularly inform and advise EJM leadership of industry trends and insights. Education Bachelor\'s in Business Administration or Finance Certifications and Licenses Years of Experience 6-8 years of experience Core Competencies Attitude Communication & Listening Skills Initiative Interest in Company & Position Knowledge of Specific Job Skills Related Education or Training Related Job Experience Knowledge, Skills, Abilities and Other (KSAOs) Exceptional analytical skills. Proven ability to draw unique insights from data and information Proven experience leading strategic projects in the sales/account management function Excellent oral and written communication skills. Strong organizational skills, with the ability to adapt to constantly changing situations Willingness to travel up to 20% Knowledge of target market and research tools for prospecting Must be proficient with Salesforce.com, Microsoft Word, Excel, Teams, Tableau and PowerPoint Past experience in Corporate / Business aviation strongly preferred Benefits Package: EJM offers a full complement of attractive benefits to our team members, including Medical, Dental and Vision insurance. Additional benefits include: • 401(k) Savings Plan. The company provides a 58% matching contribution of your pretax contributions, up to the first 20% of your contributions per pay within the IRS guideline limits • Company provided Short Term Disability • Flexible Spending Account (FSA) • Prescription Drug Benefit Plan • Two weeks of Paid Time Off [redacted] is an equal opportunity employer To ensure a safe environment, we conduct pre-employment drug screening and background checks