Lead Global Express Cabin Attendant - Van Nuys (On-Site)

Silver Air is excited to announce an opening for a Lead Global Express Cabin Attendant, a role designed to elevate our Part 91 and Part 135 flight services through unmatched professionalism, commitment, and luxury. We're looking for candidates with at least 5-10 years of high-level executive assistant experience or similar, with a mix of Part 135/91 flight experience, to understand and navigate the high standards and complexities of our private jet chartered clients and aircraft owners. The ideal candidate will possess exceptional problem-solving skills, a background in catering or hospitality, a nurturing yet decisive persona, and a professional appearance that embraces diversity and a worldly perspective. This position requires being within a 1-hour drive from Van Nuy, CA for operational efficiency. Additionally, candidates should be able to perform beyond traditional responsibilities, ensuring the highest standards of cabin comfort and readiness, and demonstrating a commitment to safety, luxury, and impeccable service, which are the hallmarks of Silver Air's industry leadership.

Steps to Secure an Interview for a Cabin Attendant Role at Silver Air

1. Application Submission:

Compile Application Materials: Gather a professional resume, a personalized cover letter, and a portfolio that highlights your expertise in high-end food & beverage service and luxury client service.
Highlight Education and Experience: Emphasize any college degrees and specific experiences related to corporate cabin attendant roles or luxury service sectors.
Submit Your Application: To apply, use the official "Silver Air careers page for Cabin Attendants" (due to file upload sizes being limited on other sites) to upload your documents. Make sure to fill out all required fields and attach the necessary documents.

2. Online Assessment:

Complete the Assessment: If selected, you'll be invited to complete an online assessment aimed at evaluating your problem-solving skills, customer service orientation, and foundational industry knowledge.

3. Portfolio Review:

Portfolio Submission: Ensure your portfolio thoroughly represents your skills in food preparation, presentation, and service.
Initial Screening: The Silver Air Hiring Team will assess applications and portfolios to identify candidates who best match the role's requirements based on their skills, experience, and portfolio quality.

Job Functions

Provide exceptional customer service on Crew Part 91 and Silver Air Part 135 flights by proactively anticipating and meeting guests' needs before they arise.
Clearly communicate the range of available amenities to guests, ensuring they understand how to utilize these features for an optimal in-flight experience.
Exhibit a friendly and welcoming demeanor during guest interactions, ensuring a positive impression when greeting and bidding farewell to guests.
Conduct thorough pre-flight inspections of the galley, cabin, and crew areas, ensuring all are in pristine condition and secure, and promptly communicate the status to the flight crew.
Uphold the highest standards of cleanliness and organization within the aircraft interior before, during, and after flights, maintaining a comfortable and inviting environment.
Demonstrate the ability to follow instructions and effectively collaborate with the flight crew to ensure seamless operation and guest satisfaction.
Adhere to the guidelines outlined in the "Cabin Attendant Handbook," maintaining Silver Air's high standards of service and professionalism.
Manage the ordering of catering and procurement of essential flight and guest necessities tailored to each flight, ensuring a personalized and high-quality in-flight experience.
Keep the aircraft cabin fully stocked and meticulously organized according to Silver Air's exacting standards, enhancing the overall guest experience.
Prioritize safety and compliance in all actions and duties, ensuring that these critical aspects govern the management of in-flight activities.
Provide assistance with the Initial Cabin Setup as needed, contributing to the readiness and excellence of the aircraft's interior for guests.
Manage hangar space and maintain an adequate stock of necessary supplies, ensuring the efficient organization and readiness of the aircraft and support areas for all flights.

Skills Knowledge and Expertise

A college degree is highly desirable.
Demonstrated proficiency in providing high-end food and beverage services, along with luxury service experiences tailored to the expectations of VVIP clients.
A minimum of five years of experience as a Corporate Cabin Attendant is required.
Exceptional communication skills, both verbal and written, are essential.
A knack for resourceful problem-solving and the ability to address challenges innovatively.
Highly organized with meticulous attention to detail, coupled with strong time management capabilities.
Extensive knowledge of food and beverage preparation, plating techniques, display aesthetics, and service standards.
An intuitive understanding of client needs, underpinned by outstanding interpersonal skills, enabling personalized service delivery.
Commitment to maintaining an impeccable standard of personal presentation at all times.