Description
Location: Worldwide - remote (must be able to get to the jet base in 90 minutes)
Residency:
Citizen, a permanent resident or long-term visa in the country of residence
Hiring Company: Various Operators
Position Summary
This position supports Flight Services with operational, administrative, scheduling, and training assistance. It is responsible for the onboarding, familiarization, and procedures training of new cabin crew. When new aircraft are acquired, it is responsible for ensuring the cabin is fitted out to the high specifications expected and the provisioning of cabin equipment and per-flight disposables is established and reliable. This position is also responsible for providing the highest quality of service and amenities to private jet clientele for routine flights, events, and special operations.
Responsibilities
Assists the Flight Services team with recruiting, interviewing, hiring, and managing cabin attendants
Serves as the accountable person for flight-related needs for pool/reserve cabin attendants
Performs and schedules Entry into Service training for Cabin Attendants
Assists with Inflight modules for Entry into Service training for pilots
Assists in safety audits such Argus, Wyvern, and EJM regarding Cabin Attendant requirements and training records
Supports training of cabin attendants to include line checks, service, safety, and general training
Maintains the flight schedule and compiles monthly on-demand flight reports
Mentors new cabin attendants
Schedules cabin safety training
Audits training records
Disseminates aircraft operator communication and checks for adherence to content
Assists with ensuring that client profiles are regularly updated
Inventory and outfit aircraft furnishings and disposables as needed
Facilitates and organizes inflight needs such as sourcing and preparing the aircraft with amenities, catering, and special requests.
Ensures aircraft is spotless prior to welcoming clients
Provides and submits trip documents such as expenses and surveys at an appropriate time
Reports on any interior blemishes to the Maintenance team, the Pilot in Command, and Flight Service managers
Creates new opportunities by developing relationships with customers, tenants, the airport authority, local government, and the community
Supports remote FBOs by providing lists of expected services and items to support turnaround
Uphold and contribute to the improvement of the Safety Management System
Skills and Abilities
Able to work with high-expectation clients
Excellent written and verbal communication skills (English required; other languages desirable)
Thrives on a high degree of client interaction
Seeks and enjoys a flexible schedule and can work on-call shifts to support the 24/7 operation
Able to handle unreasonable or next-to-unreasonable client expectations
Self-motivated, able to work independently and with minimal direction
Meticulous attention to detail on safety, operations, and training records
Creative problem solver that empowers their teams to solve problems too
Able to preserve a positive demeanor and maintain composure during high-stress situations
Requirements
Pre-employment drug screening and background check
Must have and maintain a valid and unrestricted driving license and have access at all times to a reliable vehicle
Valid Passport(s) with at least six months validity remaining on each
Emergency Training - certificate from an approved cabin crew training facility completed within the past 12 months
Evidence of current training in CPR/ First Aid
Hold a Food Handling Certification
Minimum three years of Cabin Attendant experience (19 seats or less); five years experience (heavy jet)
Willing to complete operator-specific training on safety, operating procedures, and service expectations
Must be available to work flexible hours, evenings, weekends, and holidays
Must be comfortable with working outdoors, day, night, and in all weather conditions
Proficient in Microsoft Suite
Benefits
Benefits packages vary by the aircraft operator. Details of the benefit packages provided upon initial interview.
Diversity, Equity & Inclusion
Vision Achievement works with clients who value diversity, equity, and inclusion. Every reasonable accommodation will be made for any person requiring them. We will actively seek people from any background and will select based on competency and attitude above all else.
All applicants must submit to a pre-employment drug screen and background check. There may be other legally mandated checks based on your country of residence or the base country of the aircraft operator.