[redacted] is a long established aviation services company with diverse capabilities including scheduled airline operations, Part 91/135 aircraft management, on-demand charter, an aircraft sales division, three Fixed-Base Operations, a FAR Part 145/EASA certified aircraft maintenance facility providing airframe maintenance, avionics installations/repairs, and component overhaul services, and a FAR 141 pilot and maintenance training operation. Our fleet of approximately 30 aircraft operates almost 20,000 flight segments annually and the company is now ranked as one of the ten largest Part 135 operators in the country. At Contour, our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals. Contour\'s rapid growth has created exciting employment opportunities. We invite you to become part of the family. SUMMARY OF ESSENTIAL DUTIES: Complete Contour initial Flight Attendant training and maintain Flight Attendant qualifications through yearly recurrent training. Operate flights as a qualified Flight Attendant as needed or at the direction of management. Engage Flight Attendants to deliver excellent customer service and on-time operational performance. Monitor the performance of the Inflight Services Department, taking action as necessary to ensure daily goals and compliance with Company policies, procedures and standards are met. Conduct investigations on performance, complaints, or other work-related issues. Set expectations with Flight Attendants that are aligned with Company policies and procedures. Provide the recognition and counseling of Flight Attendants focusing on service excellence and holds Flight Attendants accountable when expectations are not met. Assist in development of initial new hire and recurrent training curriculum in accordance with regulatory requirements. Conduct initial new hire and recurrent training for both classroom and practical exercises as needed. Ensures resources are confirmed and meet standards, including classroom space, aircraft, and training equipment. Review and suggest modification to department manuals, processes, and procedures in accordance with regulatory requirements Ensure that charter catering stock is kept at sufficient level and re-ordering of supplies as needed. Restocking of charter aircraft may also be required. Attend departmental and company briefings/meetings. Assist Inflight Services Leadership during the hiring process to include reviewing resumes and conducting interviews of applicants. Coordinate with IOE/Line Check Flight Attendants to ensure that yearly checkrides are conducted. Perform IOE/Checkride as needed. Perform administrative duties relative to the Inflight Department, such as record keeping, monitoring Flight Attendant performance, and training. Adhere to a flexible work schedule, including prompt and regular attendance. Promotion of safety and compliance with all regulatory and Company requirements Performs special projects and other duties as assigned or required. Qualifications QUALIFICATIONS: Thorough knowledge of Microsoft products such as Excel, Outlook, Word, and PowerPoint. Ability to utilize all available technology to create, edit and maintain all necessary information. An intermediate understanding of all applicable Federal Aviation Regulations and how they apply to the daily operations. An understanding of a Flight Attendants role and daily job duties Adapt to various work schedules and times. Must be able to adjust thought processes to coincide with the growth and development of the industry, as well as the Company. Two (2) or more years Flight Attendant experience in 14 CFR Part 121 and/or 135 operations preferred. Two (2) or more years of prior management experience required Prior experience as an instructor, preferably in adult education and/or an aviation environment Bachelor\'s degree in Communications, Training or equivalent with at least two (2) years of previous experience preferred. Must have familiarity with Title 14 of Code of Federal regulations. Authorized by law to work in the United States and able to travel in and out of the United States. Must be 21 years of age or older. Possess and maintain a valid US passport or foreign passport. Must pass a DOT required pre-employment drug screen willing to submit to and pass FAA and Company mandated random drug and alcohol tests. Able to pass an FAA required 10 year work history review and submit to criminal background and fingerprint checks. Possess a valid drivers license and good driving record Must read, write, speak, and understand English. Attributes Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. Possess strong leadership, interpersonal and organizational skills. Must have well-developed people skills and ability to work with a variety of personalities. Able to coordinate multiple priorities and meet deadlines. Able to handle interruptions and a fast paced environment. Able to work with confidential materials and information. Maintain strong attention to detail. Be self-motivated and able to motivate others Be able to communicate information and recommendations to non-technical personnel in an informative manner.