Description
When you come onboard at [redacted], you are joining an experienced team of driven and talented employees. We affordably connect guests to their favorite people, places and memories, and we do it by cultivating a culture that encourages our team to pursue their passions in the air and on the ground ā allowing you to Fly at the Speed of Life. We take pride in our company, culture, and comradery, and would love to have you join us.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ā· Ensure safety, security, and comfort of our customers
Ā· Ensure compliance with mandated Federal Aviation Administration (FAA) Regulations
Ā· Responsible for the sale of onboard liquor, food, and other amenities
Ā· Deliver service of meals and beverages according to service standards
Ā· Respond to customer illness and injury and administer first aid
Ā· Diffuse situations with unruly or upset customers and maintain order in the cabin
Ā· Conduct all tasks in a safe and efficient manner complying with all local, state and federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by [redacted]
Ā· Any other duties assigned by management
Supervisory Responsibility
None
Qualifications and Education Requirements
Ā· High School diploma or equivalent
Ā· Minimum of two years direct customer service experience
Ā· Basic Computer Knowledge
Ā· Ability to read, write, understand and clearly speak in English
Ā· Must be 21 years or older at the start of training
Ā· Must have valid passports/documents with the ability to travel in and out of the USA and to all cities/countries served by [redacted]
Ā· Work independently, yet work well with others as part of a team
Ā· Excellent dependability and strong work ethic
Ā· Ability to remain calm and respond to emergency situations including aircraft evacuations, in flight fires, bomb threats, unusual situations, and turbulence
Ā· Able to manage emergencies and care for passengers under duress
Ā· Constant alertness and ability to act in emergency situations
Ā· Able to endure repetitive variances in altitude and cabin pressure
Ā· Ability to relocate to within 2 hours of Gulfport International Airport (GPT) while on āreserveā (on call) status
Ā· Able to be away from home for up to six (6) nights in a row
Ā· Ability to work āreserveā (on call) status for extended period
Ā· Fully fit into FA jump seats and secure the seat belt/shoulder harness assembly without modification in any manner to achieve closure
Ā· Have enough vision to safely perform the essential functions of the position
Ā· Have enough hearing acuity enough to communicate with co-workers and passengers
Ā· Able to meet the demands of a vigorous and varied schedule
Ā· Stamina appropriate to the duty requirements
Ā· Must present a neat and professional appearance including adhering to [redacted] uniform and appearance standards. No visible tattoos and body piercings
Preferred Skills
Ā· Previous Flight Attendant experience
Work Environment
This job primary operates in a pressurized aircraft for an extended period. During this time the employee will be exposed to loud and distracting sounds and noise levels. While the cabin of the aircraft is pressurized the employee will be exposed to recycled air. This position requires extensive travel; therefore, employees must be able to spend consecutive nights away from home and endure all climates.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. In addition, the employee must be able to frequently push and pull carts with weights between 100-250 pounds. This position is also required to have the ability to open and close the aircraft door in normal/emergency mode. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Additional Notes
N/A
AAP/EEO Statement
It is the policy of [redacted] to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
COVID Vaccination Policy for New Hires
As required by federal mandate, all candidates must have received or be willing to complete the COVID-19 vaccine by date of hire to be considered for U.S.-based jobs. Proof of vaccination will be required at the time of hire (limited accommodations for religious or medical reasons).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
[redacted] is an E-Verify Employer. We participate in the web-based system that allows the company to verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).
[redacted] is a Zero Tolerance Drug-Free Workplace for all Safety-Sensitive functions. [1] A safety-sensitive function, as described in 14 CFR part 120, §§ 120.105 and 120.215, includes a flight crewmember, flight attendant, flight instructor, aircraft dispatcher, aircraft maintenance or preventive maintenance, ground security coordinator, aviation screener, air traffic controller, and operations control specialist. I understand and acknowledge that I will be required to undergo a DOT/FAA pre-employment drug test for the following prohibited drug (as defined in 49 CFR § 40.85) prior to being hired or transferred into a Department of Transportation (DOT) safety-sensitive position as defined in 14 CFR part 120[1]: All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP).