Manager, Inflight P&P in Seattle, Washington REPORTS TO Manager, Inflight Policy & Procedure [redacted]\' STORY [redacted] is one of the most respected names in aviation and flies throughout its namesake state and the Lower 48, as well as to Hawaii, Canada, Mexico and Costa Rica. Our roots date to 1932 and are symbolized by the Alaska Native painted on the tails of our aircraft. Guided by what we call the \"Alaska Spirit\", we pride ourselves on providing a lifeline to remote communities while delivering renowned service to everyone we fly. This commitment has brought us national and international recognition. We\'ve been honored with a variety of awards by readers of Travel + Leisure, Conde Nast Traveler, USA Today and others. Alaska, with Virgin America, is the premier airline for people on the West Coast, and together with its sister carrier Horizon Air, flies to more than 115 destinations. The two airlines are subsidiaries of Alaska Air Group Inc. (NYSE:ALK) with annual revenues exceeding $7 billion. POSITION INFORMATION Role Summary The Manager, Inflight Policy & Procedure leads the development, documentation and communication of all company and regulatory policy and procedures for the Inflight Division. This Manager is responsible for ensuring policy and procedures are accurately documented in the manual, communicated to employees, and coordinates with training to ensure continued compliance with safety, company and regulatory requirements. This Manager owns safety as the number one priority. Scope & Complexity As a manager with direct reports, this position manages Inflight policy and procedures activities for [redacted]. Key Duties Manages the development, maintenance and distribution of the Flight Attendant Manual (FAM), bulletins/revisions and other Inflight policy manuals and handbooks by ensuring the manuals accurately reflect current policies and procedures and are consistent with other Company manuals. Responsible for the drafting of clear, concise, and thorough policies and procedures for flight attendants, ensuring safety and compliance in all aspects of policy and procedure communications. Serves as the focal point for all new/revised Inflight policies and procedures to ensure consistency and consensus across manuals in support of the Safety Management System (SMS). Ensures coordination of and subsequent communication of changes to Inflight processes, procedures, and manuals by supporting the flight attendant Frequently Asked Questions (FAQs), ensures the principles of the Safety Management System (SMS) are followed, and conducting Inflight coordination meetings. Leads and mentors a team of Policy and Procedure Specialists by assigning work, setting expectations, establishing accountability, and reviewing performance. Represents Inflight with other divisions and departments in the development and review of policy and procedures. Holds the authority to make decisions regarding policy and procedures. Executes and participates in Safety Risk Management (SRM) as well as policy and procedures changes driven by incident reports. Identifies opportunities for new or improved procedures based on evaluating effectiveness of current procedures, audits, observations, feedback from employees. Performs other duties as assigned. Job-Specific Skills & Education Required A minimum of 5 years of combined airline operations and policy and procedure experience. A minimum of 2 years of experience leading or mentoring teams. Ability to complete [redacted]\' initial training and IOE, hold FAA flight attendant certificate, and remain qualified through recurrent training. Demonstrated experience developing policy and procedures documentation. Excellent communication (e.g., verbal, written, presentation) and collaborative skills. Detail oriented and highly organized, with the ability to execute on multiple projects, priorities, and deadlines and work independently with limited guidance in a fast-paced environment where flexibility is key. Skilled at making and defending tough decisions, while demonstrating care and concern for the opinions of others, both inside and outside the organization. Excels at understanding and making decisions on complex regulatory, contractual and personnel issues. Advanced proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred A Bachelor of Arts or a Bachelor of Science degree. A minimum of 2 years of flight attendant experience. A minimum of 2 years of FAA/compliance experience. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. THE LOCATION The location for this position is in Seattle, Washington OUR CULTURE - [redacted] For eligible employees, our company offers a unique total rewards package that few companies can match, including insurance coverage for medical, dental and vision care, 401(k) retirement savings plans, monthly and annual incentive bonus plans, time off and a generous employee travel program. Our values reflect who we are at work and in our communities: Own Safety, Do the Right Thing, Be Kind-Hearted, Deliver Performance, and Be Remarkable. [redacted] also fosters a diverse and inclusive culture and is an Equal Opportunity Employer. POSTING INFORMATION Please apply on or before: October 18th, 2018 at 11:59pm Pacific Standard Time. A few helpful tips when applying - Before applying, we recommend that you clear your browsing history including your temporary internet files and disable pop-up blockers. You can accomplish this by going to the Tools tab. Gather your paperwork, including your work history, resume etc. - before you apply to the position. If you would like to include a cover letter, add it as your first page to your resume. Your resume is part of your application and unique to each position you apply to. Once in the application, be sure to use the links provided to return to the previous page if needed. The back button is not compatible with our system. [redacted] and Horizon Air do not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.