Company Description

Planet 9 Private Air is a growing Aircraft Management and Charter Operator with bases in Van Nuys, CA, New York, NY, London, UK and Lisbon, Portugal. With decades of experience, we are able to deliver the highest levels of flexibility, convenience, and reliability. Our customers enjoy all of the benefits of owning an aircraft while leaving the considerable responsibilities to us. From handling crew needs to taking care of financials, we offer round-the-clock operational support. Our client’s aircraft receives the same high standards of treatment that we give our owned fleet.

Role Description

As a Signature Crew Member, the Cabin Service Representative (CSR) supports the pilots and cabin team in operating a dedicated Signature Account for Planet 9. This position focuses on long-term familiarity with the client, ensuring consistency and seamless service delivery on every flight. Operating primarily under Part 135 with some Part 91 activity, the CSR is responsible for upholding safety standards, delivering exceptional inflight service, managing the cabin environment, and maintaining professionalism and continuity across all trips. As part of a dedicated crew, the CSR is expected to remain operationally ready, responsive to trip requirements, and will receive scheduled, guaranteed time off each quarter.

Key Duties & Responsibilities

• Serve as a Cabin Service Representative for a Signature Account under Part 91 and Part 135. 

• Menu planning and sourcing of catering from restaurants, caterers and retailers

• Purchasing and stocking of aircraft supplies and passenger requested items

• Performs pre-flight and post-flight checks of cabin and galley equipment

• Reports any cabin and galley equipment issues to PIC's for maintenance servicing

• Ensures the aircraft is clean and in immaculate condition

• Ensuring the company’s procedures for safety, security and service standards are met

• Complies with safe food handling procedures at all times

• Provides fine-dining onboard service, meeting each client’s preferences, with the intention of surpassing expectations

• Arranges cleaning services for cabin linens and dish-ware

• Organizes the storage and tracking of all service items left with FBO’s

• Completing and submitting of flight reports

• Actively participates in the safety management system

• Performs reconciliation of company credit card transactions and ensures accuracy and compliance with company policies

• Reads and acknowledges all company communications in a timely manner

• Follows all company protocol and procedures

• Adhere to Planet 9’s operation policies, safety procedures, and regulatory standards by completing required training and maintaining compliance across all assigned duties

• Adapt to evolving priorities by performing additional tasks or projects as needed to support team and organization goals while aligning with evolving needs of the Signature account

Skills & Qualifications

• First Aid Training Certification

• 3- 5+ years of experience as a Corporate Flight Attendant

• Previous flight attendant specific safety training from FlightSafety, FACTs or similar is preferred. Annual recurrent training is required

• Excellent Interpersonal and Customer Service Skills

• Must have a high level of attention to detail 

• Must be technologically savvy 

• Flexibility and patience a must

• Culinary Skills and Culinary specific training preferred

• Able to manage a constantly changing schedule and late night flights

• Unrestricted ability to travel worldwide (consider health and visa status)

• Operation of all features of the Cabin Management Systems

• Operation of all galley equipment

• Operation of all cabin features, to include berthing seats and configuring the divan into a bed.

Education & Experience Requirements

• College degree preferred 

• All applicants must submit to a pre-employment drug screen and background check

• 2-3+ years of directly applicable experience as a Cabin Attendant

• Part 91 and/or Part 135 large cabin private/corporate jet experience

• Covid-19 vaccination required

• Must have and maintain a valid Driver's License, restricted licenses are not valid for employment at [Company]

• Valid passport

• Emergency training certificate

• CPR/ First Aid

Physical Requirements

• Seeing: Vision is required to be correctable to 20/20 or better with glasses or contact lenses (uncorrected no worse than 20/20). Must be able to read reports, charts, manage post-flight paperwork, and to use a computer, smartphone and/or iPad device.