Company Description
Planet 9 Private Air is a growing Aircraft Management and Charter Operator with bases in Van Nuys, CA, New York, NY, London, UK and Lisbon, Portugal. With decades of experience, we are able to deliver the highest levels of flexibility, convenience, and reliability. Our customers enjoy all of the benefits of owning an aircraft while leaving the considerable responsibilities to us. From handling crew needs to taking care of financials, we offer round-the-clock operational support. Our client’s aircraft receives the same high standards of treatment that we give our owned fleet.
Role Description
As a Signature Crew Member, the Cabin Service Representative (CSR) supports the pilots and cabin team in operating a dedicated Signature Account for Planet 9. This position focuses on long-term familiarity with the client, ensuring consistency and seamless service delivery on every flight. Operating primarily under Part 135 with some Part 91 activity, the CSR is responsible for upholding safety standards, delivering exceptional inflight service, managing the cabin environment, and maintaining professionalism and continuity across all trips. As part of a dedicated crew, the CSR is expected to remain operationally ready, responsive to trip requirements, and will receive scheduled, guaranteed time off each quarter.
Key Duties & Responsibilities
Serve as a Cabin Service Representative for a Signature Account under Part 91 and Part 135.
Menu planning and sourcing of catering from restaurants, caterers and retailers
Purchasing and stocking of aircraft supplies and passenger requested items
Performs pre-flight and post-flight checks of cabin and galley equipment
Reports any cabin and galley equipment issues to PIC's for maintenance servicing
Ensures the aircraft is clean and in immaculate condition
Ensuring the company’s procedures for safety, security and service standards are met
Complies with safe food handling procedures at all times
Provides fine-dining onboard service, meeting each client’s preferences, with the intention of surpassing expectations
Arranges cleaning services for cabin linens and dish-ware
Organizes the storage and tracking of all service items left with FBO’s
Completing and submitting of flight reports
Actively participates in the safety management system
Performs reconciliation of company credit card transactions and ensures accuracy and compliance with company policies
Reads and acknowledges all company communications in a timely manner
Follows all company protocol and procedures
Adhere to Planet 9’s operation policies, safety procedures, and regulatory standards by completing required training and maintaining compliance across all assigned duties
Adapt to evolving priorities by performing additional tasks or projects as needed to support team and organization goals while aligning with evolving needs of the Signature account
Skills & Qualifications
First Aid Training Certification
3- 5+ years of experience as a Corporate Flight Attendant
Previous flight attendant specific safety training from FlightSafety, FACTs or similar is preferred. Annual recurrent training is required
Excellent Interpersonal and Customer Service Skills
Must have a high level of attention to detail
Must be technologically savvy
Flexibility and patience a must
Culinary Skills and Culinary specific training preferred
Able to manage a constantly changing schedule and late night flights
Unrestricted ability to travel worldwide (consider health and visa status)
Operation of all features of the Cabin Management Systems
Operation of all galley equipment
Operation of all cabin features, to include berthing seats and configuring the divan into a bed.
Education & Experience Requirements
College degree preferred
All applicants must submit to a pre-employment drug screen and background check
2-3+ years of directly applicable experience as a Cabin Attendant
Part 91 and/or Part 135 large cabin private/corporate jet experience
Covid-19 vaccination required
Must have and maintain a valid Driver's License, restricted licenses are not valid for employment at [Company]
Valid passport
Emergency training certificate
CPR/ First Aid
Physical Requirements
Seeing: Vision is required to be correctable to 20/20 or better with glasses or contact lenses (uncorrected no worse than 20/20). Must be able to read reports, charts, manage post-flight paperwork, and to use a computer, smartphone and/or iPad device.