Description
[redacted] is a rapidly growing private charter service that prides itself on providing a caliber of passenger experience at the height of what the industry has to offer. As a Flight Support Specialist, you will be at the forefront of this ensuring that we provide for and exceed our VIP client\'s expectations in terms of service, safety, reliability and panache.
At Craft we recognize the importance of both culture and lifestyle and accordingly strive to foster an environment for our employees that results in high levels of satisfaction, retention and opportunities for growth. Offering a competitive total rewards package that meet, and eventually will exceed, industry standards. We do everything we can to build a team that can not only excel in their respective roles, but also inspire each other to continually raise the bar and find passion for their work.
Craft Charter is a Part-135 and Part-91 charter operator comprised of enthusiasts who are dedicated to meeting the mission of providing an elevated charter experience.
Our successful growth is driven by our adherence to our core values of safety, security, teamwork and reliability.
Position Summary
The Director of Operations is a critical leadership role which is responsible for managing all activities of the operations team. These responsibilities include the development of the operations team, budget and overall compliance for all part 135 requirements. The ideal candidate would be recognized as an expert in Part 135 operations with the ability to lead and motivate the team to deliver excellent operational performance.
The primary responsibility of the Director of Operation is oversight of flight operations and compliance with all applicable regulations, company values, financial targets and operational performance. As Director of Operations, you
will ensure all company flight operations are conducted in a responsible manner, with the highest regard for safety, compliance, and service standards. The Director of Operations is responsible for, and has the authority to direct, all operational functions. The Chief Pilot, Director of Maintenance, and all operational personnel report to and are accountable to the Director of Operations for all CFR Part 135 operations.
Essential Duties/Responsibilities:
Operational control of company CFR part 135 flight operations.
Maintain a working relationship with the FAA Certificate Holding District Office.
Oversight of all flight crew training programs policies and procedures.
Develops and maintains the Operational Specifications for Part 135 Operations.
Direct ownership of the company General Operations Manual.
Ensure compliance with Federal Aviation Administration approved drug and alcohol program .
Establish and implement operating practices and procedures in compliance with Federal Aviation Regulations to attain company objectives within the framework of established company policy, which will maintain the highest safety standards and quality of service.
Plan and execute programs involving personnel, equipment, policies and procedures.
Make all decisions that involve immediate action for safety and the best interest of the organization.
Represent the company with government, industry and communities in activities to fulfill company objectives. Determines general personnel requirements and consults with Chief Pilot, and the Director of Maintenance regarding hiring and/or discharge of general and maintenance personnel.
Assists the Chief Pilot as needed with the interviews, hiring, and discharge of flight personnel.
Authorized to submit, accept or surrender company certificates.
Has authority to act for the Company, including the signing of FAA correspondence and Operations Specifications.
Ensures all flight operations are conducted safely and in compliance with applicable Federal Aviation Regulations, Operations Specifications, and Company policies.
Communicates with the FAA Flight Standards District Office and the National Transportation Safety Board. Files all required reports and documents.
Devises revisions to this manual as needed, submits the proposed revisions to the FSDO, receives confirmation from the FSDO that the revisions are acceptable, and then distributes those revisions to all manual holders.
Support and participate in the SMS.
Ensures the MEL Program is managed by the Director of Maintenance.
Obtains the necessary diplomatic clearance prior to departure for all flights into or over foreign countries.
Develop training requirements and learning program for new pilot hires/
Work with the team internally, and the FAA to establish appropriate flight standards, develop training curricula, etc.
Other duties as assigned by the Chief Operations Officer.
We offer an excellent benefits and compensation packet and an awesome work environment!!
Benefits include: Major Medical & GAP, Dental, Vision, STD, LTD, Life insurance, supplemental benefits and a 401K retirement plan with match.
Craft Charter is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Requirements
Skills, Education and/or Work Experience Requirements:
Knowledge, skills and abilities
Is highly knowledgeable of the entire contents of the General Operations Manual, Operations Specifications, and all Federal Aviation Regulations pertaining to the company operations.
Takes ownership, is an inventive problem solver and has a high level of accountability.
An excellent leader, mentor and motivator of teams, and leads by example.
Driven to go above and beyond to get the job done.
Ability to multi-task, collect and organize data, define problems and provide required reporting in a timely manner
Experience utilizing aviation software preferred, not required; Intermediate computer skills with Microsoft Office
Professional appearance, excellent phone demeanor, with ability to set priorities
Must possess effective verbal and written communication, organization and administrative skills
Must be able to work from the Las Vegas office and be able to travel on a regular basis.
Applicants must possess qualifications prescribed in 14 CFR 119.71
Part 119 and 135 Mandatory Qualifications
Instrument rating
Commercial rating
For candidates with previous Director of Operations experience must have at least 3 years of experience as pilot in command of an aircraft conducted under part 121 or 135
For candidate without prior Director of Operations experience must have at least 3 years of experience within the past 6 years as pilot in command of an aircraft conducted under part 121 or 135