ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned. FlightSafety Learning Centers provide training and support to Customer and Clients 24 hours a day, 7 days a week, 365 days a year. Learning Center technicians may be scheduled at varying times and days to support the Customer needs. Job Duties: ? Coordinate and manage department staffing levels with approval from the Center Manager. ? Prepare, submit and monitor annual budget for department (If applicable) ? Review monthly revenue/expense reports and evaluate department expenses for cost control program implementation and tracking (If applicable) ? Manage designated staff to ensure scheduling of the FTD(s) maintenance and/or National Simulator Evaluation Team (NSET) testing with Center Manager or Scheduling Coordinator to ensure effective utilization of Simulator time. ? Provide safety training and supervision to assigned technical personnel; periodically follow up through monitoring FTD personnel activities whether safety guidelines are being followed. ? Schedule re-training for any personnel who need “refresher training” on safety considerations: Might be interactive with Center Manager and Customer Support Manager regarding any Workers Compensation issues and/or programs necessary for the safety of the employees at the Center. ? Oversee additional administrative procedures to include review/approval of time sheets, vacation schedules, disciplinary actions, etc. in accordance with FlightSafety International policy. ? Ensure technicians comply with FlightSafety International appearance and dress code standards. ? Plan, organize, direct, control and coordinate all training device maintenance functions and activities of the FTD technician(s); National Aviation Authority (NAA) Initial, Recurrent, and special inspections. ? Monitor spares and support equipment inventory management and control to ensure proper support of full-working Simulator(s) systems Support the Director of Training (DOT) and Center Manager according to the design/layout of Simulator configurations and Statement of Work (SOW) for new Flight Training Devices (FTDs). ? Provide the Director of Product Support and Simulator Operations (DPSSO) with recommendations concerning replacement of antiquated equipment and/or necessary upgrades, and modifications. ? Ensure, through assigned staff, that software and hardware modifications to FTDs are coordinated with designated Simulator Qualification Technician and Lead Technician and that all documentation and approvals are completed. ? Assist DPSSO with special projects, as required, i.e. leadership and technical expertise in implementation of new FlightSafety International systems, including new computer systems and integration of Company FTD requirements with the total FlightSafety International system. ? Develop and implement work methods and procedures for inspections, operations, calibration, maintenance and modification of FTDs and related equipment in accordance with applicable corporate Quality Operating Procedures (QOP). ? Accountable for the compliance with ITARS and Export Control Laws ? Accountable for the security of FlightSafety International’s materials, projects and business information regarding the methods and techniques used in the production and usage of FlightSafety International products. ? Participate in the Quality Management System (QMS) activities at assigned site and adhere to the processes related to accomplishing the site\'s QMS goals. ? Participate in the Safety Management System (SMS) activities including: supporting and promoting a proactive safety culture in the Learning Center, reporting all aviation safety- related issues via the feedback system. Identifying, communicating and addressing areas of safety risk, participating in safety-related continual improvement activities, adhering to the processes related to accomplishing the site’s SMS goals and serving on the Center Safety Action Group if assigned. ? Support FlightSafety International\'s, and its subsidiaries\', commitment to ethical behavior by basing our priorities on lawful and ethical conduct as we deal with co-workers, customers, vendors and others in all of our operations. (See Sarbanes-Oxley Act of 2002) ? Travel, as required SUPERVISORY RESPONSIBILITIES: QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge, skill and/or ability required. Bachelor\'s degree (BA/BS) from a four-year college or university preferred; or AA/AS from a college; or completion of a civilian/military technical school plus: ? Five (5) years’ related experience including: direct simulation technical support, fault analysis and repair of digital and analog FTDs and subsystems, or related experience. ? Minimum of one to three (1-3) years of supervisory experience, including hands-on supervisory role of NAA certified full flight simulators, or related supervisory experience. Education can be substituted by five (5) years’ related experience and/or training. SOFTWARE KNOWLEDGE AND SKILLS: General knowledge of Microsoft Word, Excel, PowerPoint, and Outlook EQUIPMENT KNOWLEDGE AND SKILLS: PC literate and Basic Office equipment FlightSafety is an Equal Opportunity Employer/Vet/Disabled.