Description
[redacted]’s Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. [redacted] is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world’s first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on [redacted] has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all [redacted]. Find out more at [redacted]
Cirrus offers a competitive benefits package and is dedicated to the advancement of general aviation. The Cirrus Flying Club offers employees and their family members the unique opportunity to obtain their private pilot’s license in the comfort of a Cirrus or rent a Cirrus for an impromptu adventure at a greatly reduced rate. We are committed to investing in the future of our employees and company by offering professional development and career progression opportunities and we engage employees by offering several employee and family events throughout the year, as well as the opportunity to take part in activity clubs and community events.
Job Summary
The Director of Flight Operations has responsibility to standup and operate a premium flight training operation in Scottsdale Arizona that provides a customer focused flight training experience and aircraft management solutions to current and future [redacted] customers. In this role, the Director will lead a team flight instructors and line service technicians that provide a high-touch flight instruction and aircraft management services while achieving the highest levels of safety. The Director will work closely with the sales team to ensure training and aircraft management solutions facilitate the sale of new aircraft and is responsible to generate new aircraft purchase leads. The Director has responsibility over the operation’s financial performance and will standup process, tools and an engaged team to drive business results. The Director is responsible to develop the current and future site and capabilities in order to serve the customer needs. The Director must have and maintain comprehensive knowledge of industry best training and flying techniques along with best flight training business practices. Finally, the Director is responsible to create a positive workplace environment that attracts, develops and retains high performing team members in a competitive hiring marketplace.
Duties and Responsibilities/Essential Functions
Standup and operate a premium flight training and aircraft management solution in Scottsdale Arizona
Responsible to plan and achieve financial targets including the operation’s net income targets.
Through the premium service offerings and community engagement, generate new aircraft sale leads and work closely with the sales team to convert leads into aircraft purchases
Hire, onboard and lead a team flight instructors and line service technicians to provide a world class flight training and aircraft management experience to the highest safety standards.
Establish, prioritize, and lead team members to achieve departmental level goals and objectives and financial targets.
Make timely decisions to complex challenges using comprehensive industry and company knowledge with a data driven approach in order to achieve the best business outcome.
Leverage data and department metrics to inform, align and prioritize department strategies and tactics in order to provide a world class customer experience, ensure the employee experience and achieve business objectives.
Direct oversight and responsibility to plan and execute SR2X and Vision Jet training in the Scottsdale market.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Minimum 5 year’s leadership experience overseeing flight training or flight operations team member required.
Experience and demonstrated ability to establish, implement and achieve departmental goals and objectives required.
Experience and demonstrated ability to establish, implement and achieve financial targets required.
Minimum 10 year’s flight training or flight operations experience required.
Minimum FAA ASEL commercial pilot with current FAA 1st or 2nd class medical required.
FAA certified flight instructor with instrument privileges required.
Proven ability to drive employee development and engagement required.
Proven ability to establish flight training business process and leverage technology that produce consistent and predictable business outcomes.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Business Insight
Applies knowledge of business and the marketplace to advance the organizations goals.
Drives Engagement
Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
Financial Acumen
Interprets and applies understanding of key financial indicators to make better business decisions.
Manages Ambiguity
Operates effectively even when things are not certain, or the way forward is not clear.
Customer Focus
Builds strong customer relationships and delivers customer-centric solutions.
Builds Networks
Effectively builds formal and informal relationship networks inside and outside the organization.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
This opportunity is located in Scotsdale, Arizona.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.