Director of Maintenance

Reports To

General Manager

Dot/ Non- Dot

Non-DOT

Position Summary

Plans, organizes, directs and controls the maintenance operations. Ensures compliance with all FAA maintenance regulations and requirements. Oversees maintenance operations to ensure timely delivery of quality-finished aircraft products to customers. Ensures the development, implementation, and administration of policies and procedures for areas of responsibility. Develops current and long-range objectives and operational plans for assigned functional areas.

Job Duties And Responsibilities

1

Directs and controls maintenance operations in accordance with current Federal Aviation Regulations (FARs), manufacturers’ recommendations, customers’ controlled manuals, company policies, Flightstar Aircraft Services, Inc.’s Repair Station Manual, and any current industry standards acceptable to the FAA.

2

Coordinates with Program Managers, Director of Strategic Planning, and Director of Quality and Compliance on aircraft priorities and manpower needs.

3

Designs and maintains infrastructure that supports the safe execution of operations consistent with Flightstar’s key drivers of People, Customers, Shareholders, and Community.

4

Develops and implements current and long-range objectives and operational plans for assigned functions.

5

Plans, directs, and coordinates the efforts of department personnel toward the accomplishment of company objectives. Provides direction, motivation, informational support, and coaching to direct report personnel.

6

Directs the development, administration, interpretation, and application of effective policies and procedures within areas of responsibility.

7

Ensures that operations in areas of responsibility are conducted in compliance with applicable State and Federal laws and regulations.

8

Develops and/or reviews and approves implementation of initiatives to improve performance, productivity, and cost effectiveness in areas of responsibility.

9

Prepares and/or reviews data, reports, budgets, schedules, and projections to determine the status of current operations; to determine the impact of changes and new business on functional objectives and goals; and to identify and plan changes in functional activities, goals or objectives.

10

Initiates and recommends approval of personnel actions including time off, pay changes, performance appraisals, promotions, transfers, and leaves of absence.

11

Interviews, selects and/or recommends hire of employees; and provides appropriate training for departmental personnel.

12

Documents, reports, and investigates all accidents in accordance with SMS policy and procedures.

13

Will perform verbal coaching records to adjust/improve employee performance in accordance with company expectations.

14

Performs other duties as assigned.

Key Interactions

Internal

Departments or Job Titles

Purpose

Executives, Leadership and Operations Staff from FAS

Executives, and Operations Staff from other OpCos

Employees (Team FAS)

External

Businesses or Organization

Purpose

C-Level and Executive Staff from Holdings Company

Customers, Vendors and Officials/Representatives

Position Profile

Required

Desired

Level

Academic Qualifications

Bachelor’s degree in Aircraft Maintenance Technology or related field; or equivalent background providing knowledge of appropriate business, industry, and technical principles, procedures and management techniques preferred.

x

Languages

Must be fluent in spoken and written English. Spanish a plus

x

Special Licenses

A&P License in good standing required

x

Previous Experience

Minimum 10 (ten) years related experience, including at least eight years in a project management and supervisory capacity, providing knowledge of tier one customer’s aircraft maintenance program. Integrated operations management experience required.

x

Technical Skills

Proficiency in MS Office applications to include: Outlook, Excel, Word, and Project. Advanced knowledge of Flightstar’s ERP and SMS system.

x

Required Skills

Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.

x

Keen interpersonal skills and the ability to build relationships with stakeholders, including staff and customers from multi locations.

x

Expert level written and verbal communication skills and the ability to relate to people at all levels within the organization.

x

Strong judgment and emotional maturity with proven ability to handle confidential information with discretion.

x

Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.