The Assistant Manager of Inflight at Air Shuttle performs a key leadership role, responsible for overseeing the day-to-day operations of the Inflight Team. They are responsible for providing guidance to the Inflight Team including motivating, recognizing/rewarding, coaching, counseling, training, and problem solving. In-addition the Assistant Manager of Inflight will hold a line on the Flight Attendant schedule. Your Responsibilities Management Works directly with Inflight Manager to oversee daily Inflight operations. Ensures tasks are completed safely, in a timely manner and in compliance with Federal and company policy. Collaborate with Inflight Schedulers to create a department work schedule ensuring staffing levels are appropriate to the department needs and policy. Assists Inflight Manager with timecard approvals, sick and vacation requests approvals. Approved OT when needed within the department budget. Identifies training needs and partners with the Manager of Inflight to provide instruction, guidance, and support to team members. Contributes to the recruitment, hiring, and development of all Inflight roles. Monitors team performance provides on the spot coaching and performance feedback. Recognizes and acknowledges the skills of key team members and utilizes their strengths to benefit the team. Uses appropriate judgement in upward communication regarding department or employee concerns. Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level. Continuously analyzes workflows, procedures, and system to determine areas of improvement for both internal and external customers. Works both independently and as part of a team to accomplish tasks. Requires minimal supervision. Manage escalations, irregular operations, and service disruptions. Conduct analysis of irregularities to determine root cause, recommend solutions and implement corrective action plans. Assist with the management of departmental budget. Identifies areas of cost savings, and operates within budget guidelines, including evaluation of daily tasks. Establish strong communication channels, and be a willing, motivational, and enthusiastic communicator with individuals, customers, and cross functional groups Flexibility to cover the needs of the operation Undertakes the Manager of Inflight responsibilities and tasks in the absence of one Performs additional duties as assigned. Flight Attendant Ensure the safe transportation and service of passengers in accordance with all applicable FAA regulations and company policies. Practices safety conscious behaviors, demonstrates the use of safety and emergency equipment, and ensures the safety requirements are met. Ensure compliance with safety regulations by inspecting and safely operating aircraft cabin components, systems, and emergency equipment such as, escape slides, fire extinguishers, portable oxygen bottles, and automatic external defibrillators (AED) Demonstrate the client centric values of the organization and prioritize world class service delivery. Monitor the cabin environment and calmly resolve passenger situations, and service disruptions including medical emergencies. Proactively seek to ensure safety and comfort of all passengers, including flight delays or flight disruptions due to weather Efficiently prepare, serve, and restock in-flight beverages and snacks. Works both independently and as part of a team to accomplish tasks. Manages unexpected changes in a time sensitive and stressful environment. Remains calm and professional in any situation. Administers and coordinates emergency procedures or provide emergency care when needed (First Aid, CPR , etc.). Provides effective leadership, clear communication, and appropriate assistance during emergency situations. Addresses any passenger questions or concerns, when able proactively seeks resolution. Willing to adapt to meet the demands of the job, including dealing with scheduling changes on short When on reserve, crewmembers must respond to a call within 15 minutes and begin travel to airport within 30 minutes of the first call attempt. Embody the values of the Air Shuttle culture and standard of service to help create and maintain a positive work environment & successful operation. Required Skills, Qualifications, And Experience Required education and experience Previous Flight Attendant experienc e preferred . At least two years of supervisory experience in Part 121, 125, 135, operations. Must have a passion for service and be driven by high safety standards. Fulfills the minimum qualifications and experience requirements for Flight Attendants at the Air Shuttle Strong interpersonal skills, with the ability to deal effectively with all types of personalities. Ability to maintain confidentiality. Flexible, strong judgment, and equitable Comfortable operating computer systems proficiently. Ability to learn new systems quickly. Experience providing training and curating training content is preferred. High school diploma or equivalency required. Additional Eligibility Requirements Must be 18 years of age at time of application Willing to comply with uniform and appearance guidelines. Ability to open emergency exits, close aircraft doors weighing up to 60 pounds, lift 35lbs overhead, and use a food/beverage cart requiring 32lbs of force when pushing or pulling. Ability to work in a physically demanding role which requires frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting (i.e., pushing/pulling beverage or food carts and lifting and opening emergency aircraft doors) Must be able to pass a Non-DOT pre-employment urine drug screen and random drug and alcohol screenings in accordance with company policy. Valid U.S. driver’s license and valid passport and be able to travel internationally without restriction Work Authorization/security Clearance Requirements Authority to work in the United States Must be able to obtain a Non-SIDA airport badge by passing a background check ordered by the Airport. Must be able to pass a comprehensive background check, including a TSA required fingerprint-based criminal history records check in compliance with TSA Security Program Standards and 49 CFR 1544.229 and 49 CFR 1544.230 Drug-Free Workplace and Alcohol Misuse All [redacted] employees must comply with the Company’s Policies on a Drug-Free Workplace and Alcohol Misuse. No person may perform any safety-sensitive function if the person has a verified positive drug or alcohol test result or has refused to submit to a drug or alcohol test. Affirmative Action/EEO statement [redacted] LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.