Why Work for [redacted]? At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way. What We Stand For Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. Work Perks At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too: Flight benefits for you and your family to fly on [redacted] Buddy passes for your friends so they can experience what makes us so great Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors Enjoy a ‘Dress for your Day’ business casual environment Flexible work schedules that support work/life balance Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date. We play our part to make a difference. The HOPE League, [redacted]’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship Who We Are [redacted] is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. [redacted] is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies. What Will You Be Doing? The Inflight Standards, Policies and Procedures role is responsible for the development of regulatory and non-regulatory emergency, safety and customer service standards, policies and procedures for Inflight Experience. The role will interact with many departments and levels of management within the company and external organizations such as the Federal Aviation Administration (FAA) and Association of Flight Attendants (AFA). Essential Functions Compose, maintain and clarify standards, policies and procedures in compliance with FAA, DOT, TSA and OSHA regulations Ensure policies and procedures meet or exceed IOSA standards Complete technical writing and publication of Inflight standards, policies and procedures manuals and resource documents Coordinate with Technical Publications division to ensure standards, policies and procedures manuals are kept up to date and published in a timely manner Liaise and interface with Safety, Security, Internal Evaluation Programs, Flight Operations, Maintenance, Airport Customer Service and System Catering to develop manuals, publications and complete required internal and external regulatory audits Coordinate with Inflight Training to ensure regulatory and non-regulatory procedures are incorporated into training curriculum Conduct safety and emergency procedures crewmember post-incident debriefs by interviewing cabin crew Represent the company and Inflight Experience department at various industry safety events such as A4A Cabin Operations Committee, Info Share, IATA Provide subject matter expert input as needed to Legal department Responsible for Inflight Services uniform and appearance standards and liaison with external business partner to manage uniform design and distribution program Oversee various special assignment flight attendant work groups (e.g., Involvement Teams, Task Forces, Special Project Teams, etc.) Qualifications Minimum 1-year prior airline and/or Inflight Services experience required Prior experience as flight attendant preferred Bachelor’s Degree in related field, preferred 2 or more years prior experience developing/publishing Inflight Policies and Procedures, preferred Knowledge, Skills and Abilities Strong interpersonal, communication and desktop publishing/PC skills Strong analytical and project management skills Ability to concurrently handle multiple projects and responsibilities Excellent communication skills, both verbal and written; able to communicate effectively with multiple management levels and across a broad base of users Ability to liaison with management (all levels), non-management and communicate with contract labor groups Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change. [redacted], Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. [redacted] is a Zero Tolerance Drug-Free Workplace. All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.