Sigma Aviation is delighted to announce this NEW position of Director in – Flight Services. Our client is a well-established airline based in Africa, one of the continent’s leading carriers, with over 400 weekly international departures worldwide. The Director in – Flight Services must hold Minimum of BA/BSc degree with any field of study and a minimum of 12 years’ relevant work experience, out of which two years in a manger or equivalent capacity, experience gained within an Airline/Aviation environment OR MSC/MA Degree with a minimum of 10 years’ relevant work experience out of which two years in a manger or equivalent capacity. Major Responsibilities: Ensures cabin polices and procedure are updated and revised regularly Ensures periodic inspection takes place on flights to evaluate the efficiency and effectiveness of inflight procedure and cabin crew performance Develops Risk register which includes prioritized risks, appropriate risk response, define risk mitigation process and measures that monitor effectiveness Directs the preparation of standard operating producers and monitors implementation for a process – oriented activity of inflight service Approves developed curriculum changes pertaining to cabin crew training Knowledge and Skills Requirements: Ability to communicate information clearly & understands where decisions have to be made by analyzing information, situation and implications Ability to manage changes & anticipate and plan strategies for overcoming obstacles Ability to identify clear outcomes and set appropriate targets and Milestone Ability to identify, allocate and manage resources Ability to develop and empower people Ability to create an open safe and positive environment Ability to manage project, to challenge Good command of English Language If you wish to know more and to apply please send you updated CV