Working at [redacted] is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.” Breeze is hiring- join us! Responsible for the overall operation of the In-Flight Service flight attendant bases. Reports to VP Inflight, Station Operations and Guest Services, providing leadership, direction and support to supervisors and flight attendants to drive increased performance and high level of engagement. Here’s what you’ll do Lead the team to ensure that operational goals and metrics are met or exceeded through initiative execution, Team Member communication, coaching, and accountability Ensure the welfare of Breeze Team Members and guests as an ongoing safety practice Anticipate the needs of Breeze Team Members and guests by exceeding attentiveness expectations Develop and lead an exceptional group of Team Members by fostering commitment, trust, and support, to drive team engagement Lead and motivate Inflight Base Leadership teams to ensure superior operational performance and dedication to execution of efficient, safe, secure, and Seriously Nice day-to-day operations Oversee Team Member’s performance in accordance with Breeze’s values and culture Manage Team Member recruitment, training, performance, coaching, development, and disciplinary actions following company best practices, policies, and procedures Develop our mentoring program for Inflight Supervisors to strengthen skill sets, increase engagement, and promote professional interactions Actively participate in daily station debrief and daily operational calls Actively participate in recruitment events Ensure that all Breeze and regulatory standards and procedures are followed, including leading the Inflight Emergency Response Program Establish and maintain productive relationships with operational and non-operational counterparts (e.g. Airport Services, Flight Operations, Technical Operations, Crew Resources, Team Services, FAA, and OSHA) Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence Here’s what you need to be successful Minimum Qualifications 4-year degree or equivalent experience 5+ years relevant Inflight experience 3+ years experience leading a team Ability to obtain and maintain current [redacted] Flight Attendant Certification Thorough understanding of all applicable Federal Aviation Regulations and how they apply to daily operations Understanding of a Flight Attendant’s role and daily job duties Advanced understanding of Company policies/procedures as well as Inflight Performance High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility Strong attention to detail, organization, and time management skills Self-starter must have a positive attitude and strong desire for success Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines Must pass a DOT pre-employment drug test Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check Preferred Qualifications 5-8 years leading a large diverse workforce Experience in Airport Operations and Inflight Service Skills/Talents Excellent computer skills with functional knowledge of Microsoft Office (MSWord, Excel, PowerPoint) Excellent written and verbal communication skills Demonstrated ability to effectively manage multiple concurrent projects, make decisions, and meet deadlines Ability to serve as a liaison between other areas of the company Ability to work as a Team Member with a strong customer service orientation Ability to work with confidential material Ability to be cross-utilized and work in Station Operations and Guest Services Ability to travel often Exemplifies Breeze’s safety culture, values, and mission Excellent problem-solving skills Ability to work with individuals and teams at all levels in the organization Perks of the Job Health, Vision and Dental Health Savings Account with Breeze Employee Match 401K with Breeze Employee Match PTO Travel on Breeze and other Airlines too!