Description
The Aviation Flight Coordinator role is responsible for coordination and precise execution of all executive and customer travel on the Company aircraft including their transportation to and from business meetings and events worldwide. This role assists a team supporting the CEO and Executive Leadership team and their administrative staff. Acts as a liaison to employees at all levels of the company, customers and vendors. This individual is held to the highest standards in following the Aviation compass of Safety/Security, Customer Service, and Financial Management.
RESPONSIBILITIES
Assists as part of the scheduling team in making decisions regarding usage of the company aircraft and coordination with vendors which significantly affects the annual budget.
Liaison between each department (Scheduling/Maintenance/Pilots) to communicate trip details as required to execute top notch customer service for our passengers.
Rotation on-call responsibilities on a weekly basis split between 3 Schedulers. This requires maintaining contact as needed regardless of time of day, time zone, holiday, etc.
Assists with coordination of some large scale events and is available as needed and assigned to follow coordination.
Coordinates ground logistics with airports and catering/transportation vendors. Much of this may be short notice travel.
Job may require occasional travel for off-site events
Ability to work irregular hours occasionally incurring overtime due to on-call duties, remaining flexible and available as needed.
Requirements & Preferences
High School Diploma/GED required
Bachelor’s Degree and/or significant experience in a similar role preferred
Dispatch License not required
Proficient in Microsoft Office
Extremely high level professionalism
Must be able to solve problems quickly and be creative in responses, going above and beyond to ensure customer satisfaction.