As an [Company] employee, we’re creating an airline people love. We do this by bringing our whole self to work and creating an inclusive environment for our guests and coworkers. We hold safety above all else. We pride ourselves on making our guests’ journey hassle free by providing a remarkable, on time experience. It takes personal accountability and teamwork of every employee to deliver on our commitments.
Role Summary
As a flight attendant, creating inflight experiences can make for a fun, challenging and rewarding career. If you can manage a flexible schedule, commit to upholding our high customer service standards, and create remarkable moments that people will remember, we want to hear from you.
As the face of [Company], you always put safety first and take action to support the safety and security of others. You seek to understand, anticipate needs, and always strive to set up your coworkers for success. You provide genuine and caring service while creating personal connections through a positive, approachable manner with our guests and fellow employees. You take initiative and collaborate with peers to ensure the team’s success in creating an airline people love. You create lasting connections by delighting our guests at every opportunity, while always representing the brand with pride and integrity. This is a union represented position.
Key Duties
Own safety: understand and comply with all safety regulations, ensure all safety equipment on aircraft is in working order and conduct emergency procedures as needed. Support the safety and security of oneself and other crewmembers while in-flight, in airport terminals and during layovers while away from home. Calmly resolve passenger situations during flight, including emergency situations.
Do the right thing: understand company policies and procedures to complete all onboard duties for the position assigned. Be empowered to know when to make exceptions to make things right for guests.
Be kind-hearted: create an exceptional and inclusive experience for guests and fellow employees by demonstrating empathy and compassion.
Deliver performance: always focus on safe on time performance. Be proficient in utilizing an Inflight Mobile Device (IMD) to complete onboard duties, service flow and elite guest recognition.
Be remarkable: conduct oneself as a brand ambassador while at work, whenever in uniform and on social media.
Additional Details
Please note that the location listed on this job may not be the base you're assigned to upon being hired. We will be pooling for classes in 2025.
Training Requirement: Training will be held in Seattle and consists of six (6) weeks of unpaid training.
Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they’re not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).