Description
We are recruiting for an Airport Service Manager based in Philadelphia.
In this role you will ensure that Airport Operations in all areas run smoothly, in a cost effective manner, and conform to safety and security requirements. Essential to this role is ensuring that customers are provided with the [redacted] 5 Star service promise, thus creating a competitive advantage for [redacted] in all ground products and services.
You will champion the [redacted] in all phases of the airport operation to provide a safe, professional and on time operation that exceeds the internal and external customer expectations and attains the five star on the Ground service promise.
Responsible for training and resource planning you will recommend staffing levels, plan and implement working schedules, implement necessary controls and ensure compliance with labour laws. You will handle irregular operations at minimum cost whilst ensuring an impeccable level of customer service and ensure operations are within budget. You will monitor all airport use agreements, rental agreements and third party service providers.
Qualifications
Relevant experience as an airport manager within an airline or GHA operations environment including experience in supervisory and management roles. Extensive overall knowledge of all areas of airport operations is required.
Fluency in English (written and spoken) is essential for this role. You must also have the right to live and work in the US to be considered for this role.