Location: Long Beach LC (0025) Long Beach , California 90808 , United States (US) ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned. NOTE: The use of the word “program” can refer to either Commercial or Corporate training or to Emergency/Safety training, as needed; it can refer to the training program in its development, implementation, or evaluation stages. Various programs can also include specific training, i.e. Safety and Emergency Procedures, Emergency Exiting, Cabin Security, In-Flight Passenger Incidents, In-Flight cabin service, etc. Training Standards – Program Activities: (Includes Compliance with regulations and guidelines, and Quality Management System (QMS) policies and procedures, plus Lesson Planning, maintenance of Current Material and Set-up prior to training) Maintain Instructor qualification in accordance with company, regulatory and customer qualification requirements (See appropriate Handbook). Ensure the qualification and authorization to provide instruction to each assigned Customer prior to conducting training. Maintain FlightSafety International established standards of instructional delivery with corresponding levels of subject knowledge. Utilize and maintain lesson plans and training publications in accordance with FlightSafety International standards. Assist in completing and revising syllabi and expanded Instructor Action Guides (IAGs), as requested. Training Standards – Instructor Activities: (Includes Compliance with regulations and guidelines, and QMS policies and procedures) Ensure that classroom training materials are current at all times. Ensure that simulation environment and equipment are current at all times. Prepare classroom and set up training materials no later than 30 minutes prior to scheduled class start time. Integrate Crew Resource Management (CRM)/Human Factors training with technical (procedural) training. Utilize Customer\\\'s Standard Operating Procedures (SOPs) and Checklists during training, as applicable. Attend scheduled Instructor meetings. Teamwork – Internal and External: Assist PM, E/FAT, DOT or DOMT regarding any inspections of simulation equipment pertaining to safety worthiness. Interact with other E/FAT Instructors in accomplishing safe instruction/demonstration(s) and Customer Evaluation activities during appropriate phases of the Program(s). (See Instructor’s Safety Handbook for details.) Interact with E/FAT Training Team regarding evaluation of vendors/manufacturers of training simulation devices, as needed/as requested. Documentation/Reports Activities: Perform administrative duties relative to training such as preparing for the delivery of training, record keeping, monitoring client progress, training development and maintenance of training programs. Report to the Program Manager, E/FAT, and Director of Pilot Training (DOT) or Director of Maintenance Training (DOMT), any Customer training problems (poor performance, Customer/Instructor conflicts, excessive tardiness, etc.). Report any simulation equipment performance issues to PM, E/FAT, DOT or DOMT for adjustment, repair or replacement. Daily Responsibilities: Maintain FlightSafety International\\\'s commitment to Customer satisfaction while performing job duties. Interact within a cooperative environment through beneficial behavior, commitment to common goals, contribution to problem solving, communication of ideas and suggestions, and encouragement to other teammates and departments. Accountable for the security of FlightSafety International materials, projects and business information regarding the methods and techniques used in the production and usage of FlightSafety International products. Accountable for the accuracy and completeness of assigned tasks. Adhere to a required work schedule, including prompt and regular attendance. Report, on a timely basis, any safety hazards observed in work area, equipment, and/or building to appropriate person(s) for correction. Participate in the Quality Management System (QMS) activities at assigned site and adhere to the processes related to accomplishing the site\\\'s QMS goals. Participate in Learning Center Safety Management Center (SMS) activities including: supporting and promoting the safety culture, reporting all aviation safety-related issues via the feedback system, and adhering to the processes related to accomplishing SMS goals. Support FlightSafety International\\\'s, and its subsidiaries\\\', commitment to ethical behavior by basing our priorities on lawful and ethical conduct as we deal with coworkers, Customers, vendors and others in all of our operations. (See Sarbanes-Oxley Act of 2002) OTHER DUTIES AND RESPONSIBILITIES: Prioritize work on a daily, weekly and monthly basis. Attend, facilitate and/or research training to increase skills applicable to job position and workplace issues. Travel in conjunction with assigned duties, as required. SUPERVISORY RESPONSIBILITIES: N/A CONTACTS: The employee must display a service-oriented demeanor to both internal and external contacts and promote a positive image of FlightSafety International, while performing the duties of the job. INTERNAL - All FlightSafety International Teammates EXTERNAL - Customers, vendors and general public QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE: (Minimum and Preferred Requirements) Associate\\\'s degree (A.A.) from two-year College or technical school preferred, or three (3) years’ related experience and/or training; or equivalent combination of education and experience; equivalency years experience substitution must be in related field. One to three (1-3) years’ experience as a Corporate Flight Attendant, preferred. Experience in FAR Part 91 and/or 135, preferred. Minimum of six (6) months’ experience in a teaching/training environment, especially where the material is designed for adult (over 18 years old) participants, preferred. Must be capable of attaining a Red Cross Lifeguard rating. Must regularly lift and/or move up to 40 pounds daily and occasionally lift and/or move up to 80 pounds. CERTIFICATES, LICENSES OR REGISTRATIONS: Valid Driver’s License, where applicable See “Safety Handbook for Instructors” for the following: o Any Current First Aid competencies and certifications (American Red Cross, American Heart Association, or any other generally recognized agency proving certification), preferred. OTHER SKILLS AND ABILITIES: Fluency in English, through both verbal and written communications; able to speak, understand, read and write Excellent verbal and written communication skills Excellent organizational skills Ability to interact with various levels of management in a professional manner Ability to adapt to changing schedules and high-pressure situations A second language may be preferred in some Learning Centers to meet particular needs. EQUIPMENT KNOWLEDGE AND SKILLS: PC and/or compatible computer with printer Various office equipment: FAX, Copier, and Multi-line Telephone SOFTWARE KNOWLEDGE AND SKILLS: General knowledge of the following software: MS Office; MS Access, preferred. Other software programs may be required, as needed. FlightSafety is an Equal Opportunity Employer/Vet/Disabled.