Description
Cabin Crew Regional Manager West
BASE: Rome
Cabin Crew Regional Manager
Position in the organization:
The Cabin Crew Regional Manager is responsible for Cabin Crew of WIZZ AOC bases according to her assigned region and reports to the Head of Cabin Operations.
Responsibilities of the function:
The Cabin Crew Regional Manager shall:
Act as liaison between Head of Cabin Operations and Cabin Crew Bases Managers .
Manage the Cabin Crew Base Managers in a clear, transparent way regarding the structure and processes with equal task distribution and responsibility per base, build team with respect and integrity.
Keep regular conference call, meeting and cascade communication with team and bases, monitoring performance and motivation.
Maintain the recruitment according company’s plan for A/C allocation, control the fluctuation and demand in the bases, including right number of Cabin Crew Base Manager, Instructors, Line Trainers, Senior Cabin Attendants, Cabin Attendants with approval of Head of Cabin Operations.
To liaise with training, recruitment and planning department to maintain proper headcount
Monitor the performance of Base Managers regarding level of the standard in the bases and ensure Crew’s service according internal procedures and safety.
Cooperate with Operations Planning and OCC regarding Crew roster, holiday, duty and rest time management on monthly basis.
Monitor and correct daily operation regarding Key Performance Indicators [KPI (punctuality, level of sickness, discipline etc.)], monitor the weekly trends of demand, KPI and report to Head of Cabin Operations.
Cooperate with HR with any Cre related issues e.g. holiday, disciplinary cases, contracts, promotions, terminations etc.
Cooperate with Facility Manager and Purchasing Manager when opening new bases
Cooperate in opening new bases, support and supervise establishment of new office in new WAH bases in cooperation with Facility Managers.
Implement new, improved solution, which can support logistic and organization in the bases.
Be responsible for opening new bases, support and supervise establishing new office in new WAH bases.
Cooperate with Cabin Operations Service Manager regarding sales and service related issues concerning WAH bases.
Ensure guidance and supervision to newly appointed CC Base Managers.
In the absence of a CCRM, her duties within Cabin Operations Organization are maintained by another SCCRM/CCRM.
To comply with deputization process described at COMM 4.4.1.1.
Authorities of the function:
Sign Written Warnings
Extend limited employment contracts.
Conduct one to one meetings with cabin crew employees in the region, to conduct disciplinary investigations.
Release Notice to Crew, Crew communication, Management Orders.
Act as an official deputy of Head of Cabin Operations when required.
WELCOME TO THE WORLD OF OPPORTUNITY!
[redacted], the fastest growing European low-cost airline, operates a fleet of 145 Airbus A320 and A321 aircraft. A team of dedicated aviation professionals delivers superior service and very low fares, making [redacted] the preferred choice of 10.2 million passengers in the financial year ending 31 March 2021. [redacted] is listed on the London Stock Exchange under the ticker WIZZ. The company was recently named one of the world\'s top ten safest airlines by airlineratings.com, the world\'s only safety and product rating agency, and 2020 Airline of the Year by ATW, the most coveted honour an airline or individual can receive, and a most sustainable company in the airline industry in 2021 by World Finance Magazine.