Description
[redacted] is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. [redacted] is the proud recipient of the Federal Aviation Administration’s 2017 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.
Essential Functions:
Oversee the daily operation of the Cheyenne, WY Inflight Training Center
Manage on-location situations that arise to include, but are not limited to, student dismissals, student behavioral issues, host hotel interaction, partner vendors and other related issues or situations
Acts as on-the-spot decision maker and communicator to Manager, Inflight Training
Conduct FAA and DOT regulated Initial, Recurrent and Requalification training.
Ensure compliance with FAA regulations related to Flight Attendant training
Oversee Flight Attendant trainees during Initial training including performance assessment, performance management, counseling, coaching, administration of progressive counseling and terminating trainees when necessary
Supervise, schedule and support line trainers
Be qualified and maintain qualification as [redacted] Flight Attendant
Oversee Inflight contract trainers and facilitators during training periods
Assist with writing and revising the Flight Attendant Manual
Support special projects and committees
Provide constructive feedback to management and Flight Attendant training team on personnel-related activities of training participants to ensure collaboration on training goals
Maintain record of all training activities, participants and results
Other Functions:
Act as main contact from the remote training center to the General Office
Monitor and coordinate all correspondence with the FAA in collaboration with the department manager
Coordinate the completion of all forms related to Flight Attendant training
Respond to Flight Attendant phone calls and questions via email
Plan, schedule and prepare for Flight Attendant training including room set-up and clean-up
Collaborate with other training departments as needed
Support other departmental trainers and their training; assist department manager as required
Perform other duties as assigned
Oversee contract trainers, limited mostly to duration of training workshops
Maintain oversight role over class participants while in training
Qualifications:
Bachelor’s degree preferred
Prior experience in leadership role required
1 year of experience as an Assigned Line Instructor Flight Attendant preferred
Professional experience in teaching, training or adult education preferred
1 year of experience in FAR 121 program preferred
Knowledge, Skills and Abilities:
Working knowledge and understanding of relevant FAA regulations
Ability to effectively manage multiple, concurrent projects and priorities
Ability to demonstrate superior instructional, facilitation and presentation skills to large groups
Proven ability in the evaluation, creation, design and implementation of curriculum and support materials
Ability to conduct training needs assessments for different client groups
Ability to demonstrate strong oral presentation and written communication skills
Proficiency in MS Office Suite software applications, including Word, Excel, Powerpoint
Working Conditions:
Equipment –
Airbus aircraft, computers, door trainers, video, projection equipment and other Inflight Training department equipment
Work Environment –
Will have several different environments to work in including normal office, classroom, outdoors, airport, on aircraft and other offsite facilities
Schedule may include travel-extended work hours (early morning / late evening) to be determined by station operational hours and hangar hours
Must be willing to work on the aircraft as a regular crewmember and for IOE training and proficiency checks
Physical Effort –
Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
Moderate physical activity required by handling objects up to 75 pounds occasionally and/or up to 20 pounds frequently.
Position requires strenuous physical work. Heavy lifting, pushing or pulling of objects up 100 pounds occasionally and/or up to 50 pounds frequently.
Position requires extremely strenuous physical work involving objects in excess of 100 pounds occasionally and/or in excess of 50 pounds frequently.
Project management abilities including production and strong organizational skills
Ability to maintain confidentiality with regard to all sensitive information
Ability to work closely with the instructor group utilizing collaboration