While this isn\'t a flying position, this may be a good opportunity to get your foot in the door with an airline. At [redacted], we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘?ina and introducing our islands to the world! Position Overview The Manager is responsible for oversight, strategic development, successful implementation, and vendor management of all aspects of the Flight Attendant Mobile Device. This position serves as the primary product owner and representative for all initiatives and matters pertaining to the Flight Attendant Mobile Device Program. Key Responsibilities Oversee program management including cost, product R&D, service alignment and cross-departmental operationalization of the Flight Attendant Mobile Device Work closely with In-Flight leadership, officers, internal stakeholders, business partners, external vendors, and regulatory organizations to provide advice around the implementation of mobile device initiatives for Flight Attendants and In-Flight employees Effectively communicate all aspects of the mobile device program with frontline/onboard teams, vendors, and stakeholders Perform vendor management for selected vendors Oversee all inventory and life-cycle management for mobile devices Seek innovative solutions and advancements to challenges including working closely with IT stakeholders to ensure all devices meet enterprise quality and security standards. Conduct regular audits to ensure compliance. Oversee device adoption and engagement metrics for applications and overall In-Flight mobile device management Perform basic to advanced mobile device troubleshooting support for front-line and management employees. Partnering with IT department for escalations Collaborate with both line Flight Attendants and the AFA Performs additional duties as assigned or directed Requirements Minimum Requirements Minimum of 5 years of experience in aviation industry or commensurate business industry Bachelor’s degree or equivalent work experience Must possess or acquire SIDA clearance Strong understanding of In-Flight processes, policies, and their delivery Demonstrated ability in cost management and budget oversight Ability to work in a cross-functional role Excellent verbal and written communication skills Deadline oriented Moderate to advanced knowledge of Information Technology principles and project management workflow Moderate to advanced understanding of Apple applications Moderate to advanced understanding of Microsoft applications Excellent organizational skills Ability to lead and support groups of multiple levels of management and front-line employees Must have received the COVID Vaccine by date of hire **All applicants are advised that post-offer and/or pre-employment drug testing will be conducted, and they must successfully pass the drug test. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with [redacted] and any employment offer will be withdrawn. Preferred Qualifications Proven ability to manage large scale, complex programs in the aviation industry Previous In-Flight, Flight Operations, IT, project/product management or airline experience Previous vendor management experience Experience working with FAA Demonstrate an advanced understanding of project management concepts, techniques, tools, and methods that result in project performance improvements About [redacted] Hawaiian® has led all U.S. carriers in on-time performance for each of the past 17 years (2004-2020) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i. Now in its 92nd year of continuous service, Hawaiian is Hawai‘i\'s biggest and longest-serving airline. Hawaiian offers nonstop flights within the Hawaiian Islands, between Hawai‘i and more U.S. gateway cities (16) than any other airline, as well as service connecting the islands with Japan and South Korea. As a result of the COVID-19 pandemic, Hawaiian has temporarily suspended service in Australia, New Zealand, American Samoa and Tahiti.